End Users Willing to Switch Suppliers for Recovery Management

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According to a new study sponsored by CA, end users say they would drop their existing vendors if a new supplier can deliver effective and efficent data recovery management solutions.

Computer Associates has announced the results of a global study indicating that while most enterprise and SMB IT organisations are satisfied with their current backup product, 70 percent of them would consider switching to backup that is integrated with other key recovery management functions, including replication and CDP. The study showed that key business objectives, backup integration pain and cost reduction initiatives are the top drivers behind their willingness to switch.

The study, conducted by TheInfoPro, an independent research network and leading supplier of market intelligence for the IT industry, interviewed 205 IT executives from SMB and enterprise companies around the world, including North America, Europe, Brazil and Japan. Respondents indicated that backup integration with continuous data protection (CDP) and replication are among the top three biggest pain points that would convince them to switch vendors. The research also showed that using the same vendor for an integrated, backup and replication solution was the second most realistic backup cost reduction strategy behind centralising backup management.