N-Able Publishes MSP Training Materials

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N-Able, a software publisher of remote monitoring and management tools, has compiled a library of best practices and operational guides to help its partners become better managed service providers.

N-able Technologies is trying to make it easier for channel partners to get into the business of selling managed services with the launch of a new online tool called Business e-Training Essentials.

The evolution to the managed services provider business model can be challenging, and although there are an estimate 60,000 channel partners in North America, only 15 to 20 per cent of them truly offered managed services, said Derik Blair, vice president of business development and marketing at N-able Technologies.

“What we’re about to offer is of tremendous value to partners coming on board,” Blair said.

The transition to the managed services provider business model requires a lot of support, and N-able has a team in place that is focused on helping partners move to the business model. However, the task of helping partners has been entirely a manual one based on best practices learned from N-able’s own experiences, as well as experiences of its most successful partners. The new Business e-Training Essentials tool automates much of that help, enabling new partners to learn on their own through self-guided education.