Polycom and IBM Reseach optimise RealPresence video services

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Pair want to make services better for modern technology

Polycom and IBM Research have teamed up to make Polycom’s RealPresence video services better than it was.

The pair want to make sure the product performs optimally in the toughest of cloud environments to give better security, performance, and reliability, even when systems need to rapidly scale up and down.

The pair are also planning to further develop interoperability between standard and non-standard video environments, including social video applications, to serve organisations requiring face-to-face video meetings regardless of network, platforms, devices, or protocols.

Polycom and IBM Research  said they want to  make industry products that focus on cloud-delivered Communications Enabling Business Processes (CEBP).

They claim that through the combination of leveraging rich presence as well as advanced routing and interoperability, they will be able to create new possibilities in various industry segments such as insurance, call centers and surveillance (spying).

Sudhakar Ramakrishna, President of Products and Services, Polycom, said: “At its heart, this collaboration with IBM is about laying the foundation for more RealPresence innovation in the cloud.  Working with IBM, we’re taking a world-class solution and co-developing technologies to help customers – who are increasingly looking to the cloud for video collaboration applications – better communicate, collaborate, and be more productive.

“Customers who choose Polycom will always be at the forefront of the industry because we’re pushing the boundaries of collaboration forward to ensure our customers have the best solutions, both today and in the future. Our work with IBM is yet another step forward in achieving Polycom’s goal of connecting anyone across any environment on any device.”

Ken King, vice president of business development for IBM Research, said: “Together with Polycom, we can help customers prepare for the future of this industry, whether they choose premises-based video solutions or private, public, or hybrid cloud delivery models.

“Ultimately, it’s about helping Polycom develop new, innovative video products on a cloud computing platform that creates solutions across various industry verticals. By co-developing with Polycom, we can help customers collaborate and make decisions more quickly.”

The co-developed services will be implemented in future Polycom RealPresence video collaboration services, including for enterprises interested in private or hybrid clouds or through service providers who will deliver VaaS offerings through public clouds to businesses of all sizes.

Mutual back patting over.


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