The chief executive of Dixons Retail, Sebastian James claims that his rival Comet was killed off by a “structurally unsound” sale to OpCapita and its inability to invest in online technology.
A new survey into customer service trends, indicates that the days of the loyal customer is over and resellers have their work cut out keeping customers.
Amazon is planning to wipe out the traditional suppliers of cloud services in the UK in a price war which will lower the cost of the cloud for many companies.
Cloud strategies are making it less likely that resellers will be pitching products to the IT department and sales teams should be targetting business units instead.
Intel is about to make another huge mistake due to the sort of inflexibility which bought humanity the sort of disasters as the charge of the Light Brigade.
“The cloud remains a new and relatively unknown frontier for a large contingent within the channel and, while their concerns are by no means insurmountable, they will only be overcome with the help of vendors. CSPs must work with resellers to instil trust in their products and give them full confidence in the skills of their staff to sell and support cloud solutions."