ChannelBiz UK

Webhelp recruits 170 contact centre staff in Yorkshire

Business process outsourcing company Webhelp has announced plans to recruit 170 people at its Dearne Valley site by the end of this year.

The demand is for customer service and sales advisers supporting existing clients at the outsourcer’s base in Manvers, Rotherham.

David Turner, CEO of Webhelp UK, said: “This is a fantastic time to become part of a growing business in an exciting industry that is focussing on new technology and the future of customer experience. We have 35,000 people at 90 sites in 26 countries and our business growth shows no sign of slowing down.”

He said: “This has been a terrific period for Webhelp. We have just added the ninth company to the Webhelp family in a 24 month period, with the acquisition of social media moderation business Netino, and we have signed a number of high profile new clients, including Unilever and Shop Direct.”

The 170 people required by the end of the year will be a combination of customer service and sales advisers and will focus on voice communication. The roles are full time at 40 hours per week.

Webhelp is headquartered in Paris.

@AntonySavvas

Antony Savvas

York, UK-based Antony Savvas has been a technology journalist for 25 years and has expertise in all major areas of enterprise and consumer IT. He has worked for a number of leading technology magazines and websites and his work is syndicated across the internet. He also undertakes corporate work for some of the world's leading technology companies.