Press release

100% of Customers Recommend Snowflake for Third Consecutive Year in Dresner Advisory Services ADI Report

Sponsored by Businesswire

Snowflake, the cloud data platform, today announced for the third consecutive year, Snowflake received a perfect recommend score in the 2020 Wisdom of Crowds® Analytical Data Infrastructure (ADI) Market Study after 100 percent of Snowflake customers said they would recommend Snowflake to other organizations. The ADI report is published annually by Dresner Advisory Services, LLC.

In 2020 Snowflake maintained a high score across all metrics and was ranked an Overall Leader in the Customer Experience Model, which evaluates a vendor’s product and its customers’ real-world experiences with the vendors’ sales and services staff. Additionally, Snowflake achieved the rank of Credibility Leader in the report’s Vendor Credibility Model. High placement in the upper-right quadrant confirms customers believe they receive top value and maintain significant confidence in Snowflake. Snowflake was also ranked best in class for overall value and in virtually all product and technology measures, including best in class for product integrity.

Snowflake’s Vice President of Product Christian Kleinerman said: “We are honored that our customers continue to place their trust in us for a third consecutive year. The results are a reflection of Snowflake’s dedication to putting customers first and designing a solution that enables secure, governed access to all data in a single, integrated cloud data platform. We’ll continue to work to meet and exceed our customers’ expectations as the company and product evolve.”

Dresner rated Vendors in the study on a five-point scale across 33 different criteria. Categories covered sales/acquisition experience (eight criteria), value for price paid (one), quality and usefulness of product (12), quality of technical support (five), quality and value of consulting services (five), whether the vendor is recommended (one), and integrity (one). Vendors Dresner rated included some of the biggest global tech companies in software, cloud services, search, advertising and e-commerce.

Download the 2020 Analytical Data Infrastructure Market Study to learn more.


About Snowflake

Snowflake’s cloud data platform shatters the barriers that have prevented organizations of all sizes from unleashing the true value from their data. More than 2,000 customers deploy Snowflake to advance their businesses beyond what was once possible by deriving all the insights from all their data by all their business users. Snowflake equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications. Snowflake: Data without limits. Find out more at

About Dresner Advisory Services, LLC

DAS market studies are conceived, designed and executed by Dresner Advisory Services, LLC-an independent advisory firm – and Howard Dresner, its President, Founder and Chief Research Officer. The Dresner Advisory team has over 100 years of collective industry experience, including renowned industry analysts, veteran journalists and seasoned technologists. Our market studies are not pre-funded with sponsor money and therefore are unbiased and uninfluenced by vested interests. At Dresner Advisory Services, our key differentiators: Experience, Objectivity and Inclusion. Learn more at