Press release

2020 HCM Value Matrix Underscores Benefits of Mobile Enhancements and Data Analytics

Sponsored by Businesswire

Nucleus Research today released the 2020 HCM Value Matrix, its assessment of the Human Capital Management (HCM) market. For the report, Nucleus evaluated HCM vendors based on their products’ usability, functionality and overall value.

While other firms’ market reports position vendors based on analyst opinions, the Nucleus Value Matrix segments competitors based on usability, functionality and the value that customers realized from each product’s capabilities, measured with Nucleus’ rigorous ROI methodologies.

Nucleus named Ceridian, Infor, Oracle, Paycor and Ultimate Software as HCM leaders.

Low unemployment and high labor participation have created significant challenges for HR teams and recruiters; HCM vendors have stepped up with enhanced functionality and a strong focus on user experience. Candidate drop off and high turnover rates are pressing issues for many industries, and the current state of the labor market has only added to the sense of urgency that HR teams and recruiters face. Leveraging capabilities that boost engagement, such as on-demand pay and learning, as well as enhancing longstanding modules to be more user-friendly, is critical to helping organizations attract and retain preferred candidates.

“The millennial workforce has come to expect a consumerized user experience throughout their employee lifecycle,” says Ian Campbell, CEO of Nucleus Research. “Leading HCM vendors recognize this, and provide enhancements such as customizable interfaces and feedback tools to stay ahead of market trends and maintain high usability and functionality.”

“As the HCM market continues to become more competitive, vendors are enhancing their offerings with the latest technologies, such as machine learning,” says Trevor White, analyst at Nucleus Research. “The next frontier for solidifying leadership in the HCM space will be for vendors to strengthen their employee-facing solutions with data analytics capabilities meant to streamline the candidate decision making process.”

See the full report at:

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services. We deliver the numbers that drive business decisions. For more information, visit or follow us on Twitter @NucleusResearch.