8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced a strategic distribution agreement with SYNNEX Corporation, a leading provider of distribution, systems design, and integration services for the technology industry.
Under the terms of the agreement, 8×8 will provide access to 8×8 XCaaS (eXperience Communications as a Service) to SYNNEX’s partner community of traditional value-added resellers (VARs), managed service providers (MSPs), and system integrators. 8×8 XCaaS includes fully integrated, cloud native contact center, voice, team chat, and meetings capabilities in a single-vendor solution for employee communications, collaboration and customer engagement.
Since 1980, SYNNEX has been a leader in providing technology solutions to the IT and consumer electronics industry that allows its customers to implement exceptional customer-engagement strategies of their own. SYNNEX has added the 8×8 integrated Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) product to its technology portfolio. Built on the resilient, secure, and compliant 8×8 eXperience Communications Platform, 8×8 XCaaS offers the highest levels of reliability and the industry’s only financially backed, platform-wide 99.999 percent SLA across an integrated cloud UCaaS and CCaaS solution. The solutions will immediately be available to partners in the U.S. through SYNNEX.
“As more businesses migrate to cloud-based communication and collaboration solutions, it’s crucial our resellers deliver integrated UCaaS and CCaaS tools to improve both customer and employee experiences,” said TJ Trojan, Senior Vice President, Product Management at SYNNEX. “Together, SYNNEX and 8×8 will better enable our partners to drive a more fluid migration to a better communications experience through a single, efficient platform.”
Centered around the global 8×8 Open Channel Program, 8×8’s channel strategy is helping partners meet increasing demand for cloud solutions that allow mid-market, enterprise and public sector organizations to optimize employee and customer engagement. The 8×8 Open Channel Program ensures every member of 8×8’s channel community, from Master and Sub Agents to VARs, has the necessary resources to grow their customer base, build new revenue streams, and increase profits.
“As one of the only cloud communications providers offering a resell route-to-market through a leading distributor such as SYNNEX, this partnership will be instrumental for our next phase of channel success,” said Bobby Hall, Global Vice President, Channel Sales at 8×8, Inc. “VARs are an essential guide to organizations undergoing digital transformation as they move off of legacy, on-premises communications and customer engagement systems. SYNNEX’s partner community will be able to capitalize on a major growth opportunity by offering a single cloud communications and contact center solution with 8×8 XCaaS.”
As one of Microsoft’s largest partners, SYNNEX resellers will also be able to offer the 8×8 Voice for Microsoft Teams direct routing solution as well as the 8×8 Contact Center for Microsoft Teams solution, which is certified by Microsoft, to customers through a single distribution partner.
For more information on 8×8 through SYNNEX, email email@example.com.
8×8 Open Channel Program
The 8×8 Open Channel Program ensures that every member of 8×8’s channel community, from Master and Sub Agents to VARs, has the necessary resources to thrive. The partner program offers tiered levels of dedicated resources for lead generation and conversion, as well as highly customizable, white-glove marketing campaigns to reach prospects. The program also includes activities such as blitz days (8×8’s channel pipeline generation initiative), account planning, product demonstrations and custom co-branded prospect events. In addition, 8×8’s best-in-class partner portal, PartnerXchange, allows partners to manage all customer needs, as well as access deal information, certifications and marketing content.
About SYNNEX Corporation
SYNNEX Corporation (NYSE: SNX) is a Fortune 200 corporation and a leading provider of a comprehensive range of distribution, systems design and integration services for the technology industry to a wide range of enterprises. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia-Pacific and Europe. Additional information about SYNNEX may be found online at synnex.com.
SYNNEX, the SYNNEX Logo and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners.
About 8×8, Inc.
8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of 8×8 XCaaS, an integrated contact center, voice communications, video, chat and API solution built on one global cloud communications platform. 8×8 is powering all employees globally to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com, or follow 8×8 on LinkedIn, Twitter and Facebook.
8×8® and 8×8 X Series™ are trademarks of 8×8, Inc.
Caution Concerning Forward-Looking Statements
This press release contains forward-looking statements. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or our actual results to differ materially from those expressed in any such forward-looking statements. Readers are directed to 8×8’s periodic and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8×8 undertakes no obligation to update any forward-looking statements.