Press release

A large Health Plan on the East Coast configured its benefit product builds in 3.5 calendar days

Sponsored by Businesswire

Simplify Healthcare, a leading healthcare technology solutions company providing end-to-end solutions for Health Plans, is pleased to announce that their benefit plan management solution, eBenefitSync™, enabled a large Health Plan on the East Coast to configure its benefit product builds in less than 3.5 calendar days while meeting enrollment goals.

The Health Plan had manual processes that led to a lengthy 18 calendar day average product build time that generated errors in benefit product configuration. From dealing with high volumes of new groups and renewals during the enrollment season to coping with tight timelines and errors impacting the claim management processes, it was an ongoing challenge for the Health Plan to streamline the product build process. To improve the benefit plan management processes, they set a goal of reducing their product build timelines to 7 calendar days.

After identifying the need to have a single source of truth for benefits data and a critical product evaluation, the Health Plan decided to implement eBenefitSync™, an end-to-end benefit plan management solution, for automation of their benefits product configuration and claims management processes. With our solution, the Plan was able to reduce their benefit product build timelines by up to 80% to less than 3.5 calendar days.

The eBenefitSync™ tool has enabled us to greatly reduce turnaround times, while improving and maintaining quality results. Our performance results during this past Open Enrollment cycle were our best to date; and we attribute those results to the combination of people, process and technology – with the eBenefitSync™ technology being a key contributor to our outcomes. We view eBenefitSync™ as a true partner and look forward to our continued collaboration.

– Director, IT Delivery who has accountability for the Product configuration team

eBenefitSync™ is our flagship solution and I am thrilled to see the outcome that our customer was able to achieve through the automation of the benefit product build process with our solution. Our solution is now the single source of truth for all the benefit product information across this Health Plan. It’s the trust of our happy customers that make us go that extra mile and this strengthens our relationship with a very successful and innovative Health Plan.”

Mohammed Vaid, CEO/Chief Solution Architect, Simplify Healthcare.


Simplify Healthcare is a rapidly growing technology solutions company that addresses the toughest challenges facing Health Plans in today’s competitive marketplace. Simplify Healthcare was awarded the Deloitte 2018 Technology Fast 500, recognized in the 2018 Inc. 5000 list of America’s fastest-growing private companies, listed as a sample vendor in 2018 Gartner Hype Cycle for value-based reconciliation solutions, won the 2018 Corp! Magazine Michigan’s Bright Spot award and Corp! 2016 Technology Innovation award, was named the sole leader in IDC’s Health Plan Product/Plan Benefit Configuration Solutions Vendor Assessment in 2016 and voted the Best Newcomer for 2014 at the Healthcare IT Summit. For more information, please visit,