Press release

All New Box Relay to Simplify and Accelerate Business Processes Across the Extended Enterprise

Sponsored by Businesswire

Box (NYSE: BOX), a leader in Cloud Content Management, today announced
the all new Box Relay to simplify and accelerate business processes
across any organization’s extended enterprise of employees, partners and
customers. The new Box Relay features a powerful new workflow engine,
simplified user experience, and a rich menu of triggers, conditions, and
outcomes that will make it easier than ever to automate processes around
content and improve efficiency without intensive IT support.

“Enterprise workflows built around content like document reviews and
approvals and employee on-boarding and off-boarding need to be
reimagined. They’re disconnected from the apps teams use every day,
locked behind IT, and don’t support external collaboration,” said Jeetu
Patel, Chief Product Officer of Box. “The new Box Relay brings powerful
automation to improve these critical business processes, whether it’s
creating sales proposals and marketing assets, or driving budget
sign-offs and contract renewals, and more. Enterprises now have one
platform for secure content management, workflow, and collaboration
that’s built for how we work today.”

“Businesses today are operating faster than ever before and producing
volumes of unstructured information at unprecedented levels. Process
modernization is a key requirement to ensuring companies stay relevant
in the quickly evolving cloud environments,” said IDC Research Manager,
Marci Maddox. “Organizations should look to vendors that equip all
business users with the ability to automate content-centric workflows to
drive greater engagement and achieve efficiencies via economies of

The all new Box Relay includes:

  • A powerful workflow engine: Extensive list of ‘if this then
    that’ (IFTTT) triggers and outputs to support various multi-step
    processes, including both sequential and parallel workflows. The new
    Box Relay also supports conditional logic, providing the ability to
    route content based on metadata attributes, such as date, dropdown,
    multi-select, or open text fields.
  • A simple no-code workflow builder: Designed for business users,
    the updated UI empowers process owners to build and edit their own
    processes without any support required from IT.
  • Seamless external collaboration and intuitive new mobile
    Customers, vendors or partners can be assigned tasks,
    so the process does not break down when content flows across or
    between organizations. Users can also view a list of pending tasks and
    receive real-time push notifications on task assignments all from
    their mobile device.
  • Improved visibility and access controls: An updated dashboard
    with real-time visibility into workflow history to track progress.
    Process owners can see who created, updated or deleted workflows, with
    an exportable audit history to streamline reporting requirements.
    Admins can also elect specific users or all users to create, edit and
    manage their own workflows.
  • Deep integration with other enterprise workflow platforms: Supports
    existing Box integrations with business process systems like
    Salesforce, Pega and Nintex.
  • Tighter integration in Box: Rebuilt from the ground up on Box,
    Relay now inherits all the benefits of the Box Cloud Content
    Management platform, including advanced security and compliance, rich
    Box Platform APIs, prebuilt productivity integrations like Slack, O365
    and DocuSign, and user-friendly collaboration features like automatic
    push notifications across mobile and web.

With Box Relay, businesses are able to accelerate cycle times for
business-critical processes that rely on content; cut costs by improving
efficiency and productivity; and reduce the cost of both IT investments
and the risk of data loss that stems from processes currently running
outside a secure content management, workflow, and collaboration

New Tasks Center and Enhanced Notifications

Box Tasks extends our customer’s ability to complete simple business
processes, like one-step review and approvals. With the improved Box
Tasks, we’re providing three key updates:

  • A new Task Center and updated UI that allows users to see all their
    tasks from one simple view, while mobile push notifications give users
    the ability to approve tasks from anywhere
  • The ability to assign tasks to groups and get exportable reports on
    what’s been rejected vs. approved
  • The ability to trigger Tasks within a Box Relay workflow, furthering
    the automation of repeatable business processes

File Request Links

File Request Links is a new way to collect content submissions from
coworkers, partners, customers or any member of an extended enterprise.
With File Request Links, it’s easy to:

  • Simplify content requests by generating a shareable ‘request file’ URL
    that can be shared with anyone
  • Streamline external collaboration by intuitively dragging and dropping
    files or collections of files into a folder without requiring a Box
  • Accelerate processes by enabling uploaded content to automatically
    trigger a process in the all new Box Relay.

Box Enterprise Suites

Box Enterprise Suites are bundled offerings that bring together Box’s
most valued products and services to enable organizations accelerate
digital transformation. The new Suites are:

  • Digital Business: Accelerate workflows across the extended enterprise
    to drive business processes with the all new Box Relay
  • Digital Workplace: Transform your workplace with seamless, secure
    collaboration, and lifecycle governance
  • Digital Workplace Global: All the benefits of Digital Workplace plus
    the ability to address data residency concerns globally

All three Box Enterprise Suites include built-in volume-discounted list
prices, Box Governance for content lifecycle management, and Box Premier
Services for enterprise-grade, 24/7 support, and personalized Box

Pricing and Availability

  • The all new Box Relay is in private beta and will be generally
    available in late June 2019. Relay will be available in both a paid
    and a free Relay ‘Lite” version. To learn more about the All new Box
    Relay, please sign up for our deep dive virtual
    on June 6, 2019.
  • The new Tasks and Notifications is in public beta and will be
    generally available to all Box users for free. Request File Link is
    generally available now and is available to all Box users for free.
  • For more information on the new Box Enterprise Suites, contact a Box
    sales representative via email at
    or via phone at 877-729-4269.