Box (NYSE: BOX), a leader in Cloud Content Management, today announced
the all new Box Relay to simplify and accelerate business processes
across any organization’s extended enterprise of employees, partners and
customers. The new Box Relay features a powerful new workflow engine,
simplified user experience, and a rich menu of triggers, conditions, and
outcomes that will make it easier than ever to automate processes around
content and improve efficiency without intensive IT support.
“Enterprise workflows built around content like document reviews and
approvals and employee on-boarding and off-boarding need to be
reimagined. They’re disconnected from the apps teams use every day,
locked behind IT, and don’t support external collaboration,” said Jeetu
Patel, Chief Product Officer of Box. “The new Box Relay brings powerful
automation to improve these critical business processes, whether it’s
creating sales proposals and marketing assets, or driving budget
sign-offs and contract renewals, and more. Enterprises now have one
platform for secure content management, workflow, and collaboration
that’s built for how we work today.”
“Businesses today are operating faster than ever before and producing
volumes of unstructured information at unprecedented levels. Process
modernization is a key requirement to ensuring companies stay relevant
in the quickly evolving cloud environments,” said IDC Research Manager,
Marci Maddox. “Organizations should look to vendors that equip all
business users with the ability to automate content-centric workflows to
drive greater engagement and achieve efficiencies via economies of
The all new Box Relay includes:
A powerful workflow engine: Extensive list of ‘if this then
that’ (IFTTT) triggers and outputs to support various multi-step
processes, including both sequential and parallel workflows. The new
Box Relay also supports conditional logic, providing the ability to
route content based on metadata attributes, such as date, dropdown,
multi-select, or open text fields.
A simple no-code workflow builder: Designed for business users,
the updated UI empowers process owners to build and edit their own
processes without any support required from IT.
Seamless external collaboration and intuitive new mobile
experience: Customers, vendors or partners can be assigned tasks,
so the process does not break down when content flows across or
between organizations. Users can also view a list of pending tasks and
receive real-time push notifications on task assignments all from
their mobile device.
Improved visibility and access controls: An updated dashboard
with real-time visibility into workflow history to track progress.
Process owners can see who created, updated or deleted workflows, with
an exportable audit history to streamline reporting requirements.
Admins can also elect specific users or all users to create, edit and
manage their own workflows.
Deep integration with other enterprise workflow platforms: Supports
existing Box integrations with business process systems like
Salesforce, Pega and Nintex.
Tighter integration in Box: Rebuilt from the ground up on Box,
Relay now inherits all the benefits of the Box Cloud Content
Management platform, including advanced security and compliance, rich
Box Platform APIs, prebuilt productivity integrations like Slack, O365
and DocuSign, and user-friendly collaboration features like automatic
push notifications across mobile and web.
With Box Relay, businesses are able to accelerate cycle times for
business-critical processes that rely on content; cut costs by improving
efficiency and productivity; and reduce the cost of both IT investments
and the risk of data loss that stems from processes currently running
outside a secure content management, workflow, and collaboration
New Tasks Center and Enhanced Notifications
Box Tasks extends our customer’s ability to complete simple business
processes, like one-step review and approvals. With the improved Box
Tasks, we’re providing three key updates:
A new Task Center and updated UI that allows users to see all their
tasks from one simple view, while mobile push notifications give users
the ability to approve tasks from anywhere
The ability to assign tasks to groups and get exportable reports on
what’s been rejected vs. approved
The ability to trigger Tasks within a Box Relay workflow, furthering
the automation of repeatable business processes
File Request Links
File Request Links is a new way to collect content submissions from
coworkers, partners, customers or any member of an extended enterprise.
With File Request Links, it’s easy to:
Simplify content requests by generating a shareable ‘request file’ URL
that can be shared with anyone
Streamline external collaboration by intuitively dragging and dropping
files or collections of files into a folder without requiring a Box
Accelerate processes by enabling uploaded content to automatically
trigger a process in the all new Box Relay.
Box Enterprise Suites
Box Enterprise Suites are bundled offerings that bring together Box’s
most valued products and services to enable organizations accelerate
digital transformation. The new Suites are:
Digital Business: Accelerate workflows across the extended enterprise
to drive business processes with the all new Box Relay
Digital Workplace: Transform your workplace with seamless, secure
collaboration, and lifecycle governance
Digital Workplace Global: All the benefits of Digital Workplace plus
the ability to address data residency concerns globally
All three Box Enterprise Suites include built-in volume-discounted list
prices, Box Governance for content lifecycle management, and Box Premier
Services for enterprise-grade, 24/7 support, and personalized Box
Pricing and Availability
The all new Box Relay is in private beta and will be generally
available in late June 2019. Relay will be available in both a paid
and a free Relay ‘Lite” version. To learn more about the All new Box
Relay, please sign up for our deep dive virtual
event on June 6, 2019.
The new Tasks and Notifications is in public beta and will be
generally available to all Box users for free. Request File Link is
generally available now and is available to all Box users for free.
For more information on the new Box Enterprise Suites, contact a Box
sales representative via email at email@example.com
or via phone at 877-729-4269.