Press release

Amerigroup D.C. Announces Free Activation of LiveHealth Online for Medicaid Consumers

Sponsored by Businesswire

Amerigroup D.C. Medicaid consumers will now be able to access medical and behavioral healthcare providers through online video visits at no charge.

Amerigroup D.C. Medicaid consumers can log into LiveHealth Online through a smartphone, tablet or computer that has a webcam, to visit with English- or Spanish-speaking board-certified doctors for medical visits, licensed therapists, psychologists and psychiatrists and receive non-emergency medical care. LiveHealth Online offers a convenient way to get quality care for common health conditions such as coughs, colds, cuts, bruises, sprains, strains and other non-emergency/non-life threatening issues.

To take advantage of this benefit, consumers can simply log on to or download the LiveHealth Online mobile app, register and talk to a board-certified medical doctor without an appointment or long wait times. For those seeking a Spanish-speaking option, simply choose LiveHealth Online’s Cuidado Médico and access doctors from 7:00 a.m. to 11:00 p.m. 365-days a year, including holidays. To learn more about Cuidado Médico, please visit

“We understand that our consumers have a wide variety of medical needs and some may encounter obstacles, such as limited transportation options or difficulty getting time off of work, that would make it difficult for them to go into a doctor’s office,” said Linda Elam, PhD, MPH, President, Amerigroup D.C. “By making LiveHealth Online available at no cost we are simplifying the healthcare experience while empowering the individuals and families we have the privilege of serving to improve their health outcomes. This innovation expands access to doctors and specialists by removing barriers that may have prevented our consumers from accessing the care they need, when they need it.”

By accessing LiveHealth Online, Amerigroup consumers can consult with a licensed medical professional by video in a private, secure and convenient setting. Consumers will also have expanded options for accessing behavioral health resources such as licensed therapists, psychologists and psychiatrists, which may be hard to find or access, and can get prescriptions and/or prescription refills sent directly to a consumer’s pharmacy of choice. After each LiveHealth Online session, a summary of the visit is created and can be forwarded by the patient to their primary care doctor.

Amerigroup D.C. will provide access to LiveHealth Online at no additional cost for all of the nearly 50,000 D.C. residents it serves through the District of Columbia Healthy Families and D.C. Healthcare Alliance programs.


Through a family of affiliated companies throughout the U.S., Amerigroup provides managed care services to millions of beneficiaries participating in state Medicaid, CHIP, Medicare, and Long Term Services and Supports programs. Amerigroup D.C. recognizes the challenges low-income and underserved individuals in the District of Columbia face in meeting their health care needs. Amerigroup D.C. provides access to high quality care for its enrollees while expanding access to care and improving health outcomes.