Press release

ATC Communications Adds ADTRAN SmartRG Connected Home Services

Sponsored by Businesswire

, (NASDAQ:ADTN), a leading provider of next-generation open
networking and subscriber experience solutions, today announced ATC
Communications has implemented the ADTRAN SmartRG end-to-end network
management solution on its broadband network. ATC is a family-owned
Rural Local Exchange Carrier (RLEC) in Central Nebraska delivering
phone, internet and cable TV to homes and businesses of all sizes.

ATC is implementing the SmartRG full suite of software, including
SmartRG Device Manager and SmartRG Smart Analytics.

“We’ve been working with ADTRAN for nearly 20 years. ADTRAN SmartRG
enables us to provide a robust broadband solution with superior support,
including our new managed home Wi-Fi offering,” ATC General Manager John
E. Koller said. “Our customer’s home network is really just an extension
of our network. We can see greater detail in the network to help us
deliver and improve customer service while simplifying end-user
management. The customer also has access to tools to diagnose issues on
their own without having to make a help desk call, giving them greater
control over their home network.”

Implementing ADTRAN SmartRG provides ATC Communications with an in-cloud
connected managed home Wi-Fi solution with auto provision, zero turn-up
time and simplified management. A SmartRG dashboard allows the customer
to monitor Wi-Fi throughout the home and see how reliable it is,
enabling the customer to monitor coverage and to discover which devices
are consuming the most bandwidth.

“With SmartRG, ADTRAN now has an outstanding end-to-end connected home
solution extending into the customer premise,” ADTRAN Western Sales
Director for SmartRG Mei Wu-Fergus said. “The combination of analytics
and troubleshooting features enables network operators to reduce the
amount of time to resolve issues and start to eliminate truck rolls.
Customer self-care enabled by SmartRG is also key, with the current
generation of users wanting to resolve problems on their own rather than
being dependent upon a help desk.”

SmartRG Device Manager is a robust TR-069 ACS management platform
utilizing a secure cloud-based deployment designed to be repeatable and
portable regardless of a broadband operator’s geographic location or CPE
management requirements. Through SmartRG Home Analytics, operators
receive real-time and historical analysis of home network connectivity
issues, with data collected in real-time directly from customer premises
equipment (CPE) and organized in the cloud. Using patented data
collecting and streaming techniques, SmartRG delivers unique visibility
and analysis to service providers on common Wi-Fi and bandwidth-related
issues, security vulnerabilities, as well as market trends across the
subscriber base.


At ADTRAN, Inc., we believe amazing things happen when people connect.
From the cloud edge to the subscriber edge, we help communications
service providers around the world manage and scale services that
connect people, places and things to advance human progress. Whether
rural or urban, domestic or international, telco or cable, enterprise or
residential—ADTRAN solutions optimize existing technology
infrastructures and create new, multi-gigabit platforms that leverage
cloud economics, data analytics, machine learning and open
ecosystems—the future of global networking. Find more at ADTRAN,
and Twitter.

About ATC Communications

Arapahoe Telephone Company is a family-owned business in central
Nebraska started in 1904. Focused on reliability and excellent customer
service for over 100 years, ATC delivers phone, Internet, and cable TV
to homes and businesses of all sizes.