Press release

Avtex Achieves the 2020/2021 Inner Circle for Microsoft Business Applications and is Recognized as a Finalist of the U.S. Microsoft Partner of the Year Award

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Avtex, a customer experience (CX) consulting and technology company, announced today that it has achieved a number of Microsoft awards stemming from its innovation and sales achievement, including being named to the 2020/2021 Inner Circle for Microsoft Business Applications and being recognized as a finalist of the Intelligent Sales & Marketing 2020 Microsoft Partner of the Year Award. For achieving the highest annual attainment of Dynamics customer adds in the U.S., Avtex also won the prestigious Microsoft Eagle Award.

This is the fifth consecutive year that Avtex has been named to the Inner Circle for Microsoft Business Applications. Membership in this elite group is based on sales achievements that rank Avtex in the top echelon of the Microsoft’s Business Applications global network of partners. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations attain increased success leveraging the Microsoft platform.

“We are beyond proud of the growth and momentum we’ve been creating with Microsoft, and we are continuing to invest even more into the success of our relationship,” says Dale Mansour, Chief Business Officer at Avtex. “The Inner Circle designation is particularly special and is a testament to the purpose driven transformation we are executing with our clients.”

“Each year we recognize Microsoft Business Applications partners from around the world for delivering innovation and driving unsurpassed customer success,” said Cecilia Flombaum, Microsoft Business Applications Ecosystem Lead. “Our Inner Circle members are chosen based on their business performance as well as capabilities as an organization, whether that’s creating IP, developing solutions, or having an industry leading focus on digital transformation. Microsoft is honored to recognize Avtex for their achievements this past year, their dedication to our customers, and their innovation around the Microsoft Cloud.”

The Intelligent Sales & Marketing Partner of the Year Award recognizes a partner that excels at providing innovative and unique customer solutions based on Microsoft Dynamics 365 for Sales. As a finalist for this award Avtex has demonstrated consistent, high-quality, predictable service to Microsoft customers, helping to ensure significant business benefits from their Microsoft Dynamics 365 Sales, Microsoft Dynamics AI for Sales, Microsoft Dynamics 365 Customer Insights and Microsoft Dynamics 365 Marketing investments in a combined intelligent sales and marketing customer-facing offering.

As data and intelligence gain prominence in helping organizations deliver personalized and differentiated experiences, Avtex has invested heavily in the expertise to be able to deliver holistic customer analytics solutions built on Microsoft technology. “Avtex has strategically invested in our Dynamics Practice over the past two years. Being named a Microsoft Partner of the Year Finalist for Intelligent Sales & Marketing is affirmation that along with significant growth, we are having a meaningful impact on client outcomes,” adds Mansour. That growth also led to Avtex winning the Microsoft Eagle Award, for having the highest annual attainment of net new Dynamics customers in the U.S.

By teaming with Microsoft, Avtex provides innovative solutions and unparalleled value for their mutual customers. As a customer experience organization, Avtex is dedicated to bringing CX design and orchestration to every project. Microsoft continues to enhance platforms for digital transformation, leveraging AI and cloud technology, which enables the Avtex team of experts to work with clients, understand their business needs, and architect a customer-centric solutions and services approach, knowing that the technology will support the outcomes driven by experience design.

“We are honored to receive these awards and recognition from Microsoft,” says Mansour. “Collectively, they represent the achievement of so many successful, innovative solutions that our team of passionate professionals delivered to our clients, in turn helping them provide exceptional experiences to their customers.”

About Avtex

Avtex is a full-service Customer Experience (CX) consulting and solution provider focused on helping organizations build meaningful connections with their customers, members and constituents. Avtex offers a wide range of solutions to support CX transformation planning and orchestration of experiences for clients. Avtex has offices across the U.S., with headquarters in Minneapolis. Avtex is recognized as a gold partner of both Microsoft and Genesys, leveraging their world class platforms as the foundation for customer engagements and digital transformation. Visit www.avtex.com for more information.