Buildium, the real estate industry’s leading property and association management solution, today announced their latest offering towards helping property managers create the best possible experience for their residents. With the announcement of the mobile app, Resident Center, powered by Buildium, Buildium provides property managers and residents the ability to manage payments, track maintenance requests, and stay in close communication about news and information, all from the resident’s mobile phone.
“Creating and managing an excellent resident experience is a top priority for property managers that goes beyond the physical unit. A strategic focus on resident experience must include the amenities and services that contribute to a strong relationship between resident and property manager,” said Chris Litster, CEO of Buildium. “The market and the industry is showing us that property managers who build their business strategy around human-centric experiences and service are poised for success in the years to come.”
This latest release follows a series of resident-centric offerings this year, further cementing Buildium’s leadership position around the importance of a resident-focused strategy for property managers. In addition to the latest Resident Center app announcement, available on iTunes and Android, Buildium also this year overhauled its dedicated resident site, as well as its renters insurance offering, providing property managers with a resident-centric, self-service insurance solution through Renters Insurance, powered by MSI.
“The world is increasingly powered by our mobile devices, and consumers’ expectations about managing their living experience online has increased dramatically in the last year,” said Litster. “We want to equip our customers with the kinds of tools and services that their residents not only expect, but prefer.”
Buildium is the only property management solution that helps real estate professionals win new business from property owners and community associations seeking services. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use. Buildium services customers in more than 50 countries, totaling over 1.9 million residential units under management. In 2015, Buildium acquired All Property Management, a leading online marketing service for property managers, making Buildium the only company to give property managers a way to acquire new customers and increase revenue. For more information, visit Buildium.com, and connect with us on Twitter, LinkedIn, and Facebook.