Computer Aid, Inc. (CAI) today announced its transition to the ServiceNow Elite Partner Program segment. ServiceNow’s global partner segment framework is designed to determine how well a Partner strategically supports ServiceNow’s goal of $10 billion and beyond, as well as a Partner’s ability to successfully deliver specific customer outcomes. CAI’s transition to the Elite partner status recognizes achievements in the ServiceNow partner assessment methodology, which focuses on the 4Cs (committed capacity, competency, customer success and capability) and go-to-market maturity.
CAI delivers ServiceNow solutions focusing on information technology, human resources, and other service management operations, new tools, and techniques to significantly improve productivity. CAI also offers managed services ServiceNow solutions for organizations looking to augment their capabilities.
“The ServiceNow Elite status is a significant achievement and honor for the CAI ServiceNow Practice. We have worked to become an Elite partner with our focus to help clients drive their digital transformation initiatives across the enterprise,” according to Rob Rishel, Executive Director of CAI’s ServiceNow Practice. “We embrace ServiceNow’s capabilities to help our clients improve workflows and reduce the cost of supporting their organizations and customers.”
CAI is a leading business technology services firm committed to helping private and public organizations drive value, improve productivity, and enhance customer experience. The firm specializes in digital transformation services, including application management, strategy and consulting, intelligent automation, contingent workforce solutions, IT service management and business analytics. Founded in 1981 and headquartered in Allentown, PA, CAI is a privately held company with offices throughout North America and the Asia-Pacific region. We make up a diverse and innovative global team known for providing right-sized strategy, solutions and ongoing support for our customers.
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