Capstone Companies, Inc. (OTC: CAPC) (“Capstone” or the “Company”), a designer, manufacturer and marketer of consumer inspired products that bridge technological innovations with today’s lifestyle is pleased to announce its newly designed Smart Mirror Video User Guide featured on www.capstoneconnected.com/help as well as the expansion of its customer service options.
The user guide is comprised of fifteen helpful “How To” video tutorials showcasing the smart mirrors’ innovative features and capabilities. Users will have the ability to filter videos by the “type” of help and support they are seeking. The videos cover meaningful topics such as initial set-up, personalization, smart home utilization, google assistant as well as routine set-ups just to name a few. Our team plans to expand the Smart Mirror Video User Guide as we continue to learn more about our customer’s needs.
Additionally, we’ve expanded our Customer Care options to help create a simplified and stress-free customer experience. The Smart Mirror Video User Guide coupled with our new customer care platform is intended to reduce call volumes while providing a preferred way to online chat and email. Customers now have the option to ask questions and learn more about the remarkable features of their Capstone Connected Smart Mirror by simply visiting our website.
Jordan Seals, Capstone’s Digital Marketing Manager, commented, “In addition to providing care tips and helping users with their initial set-up of the Smart Mirror, we are receiving supplementary benefits from this project. Our YouTube channel is seeing an upswing in video views as well as subscribers. These videos will also be repurposed to our various social media channels where I believe our followers will enjoy viewing this content.”
About Capstone Companies, Inc.
Capstone Companies, Inc. is a public holding company that engages, through its wholly owned subsidiaries, Capstone Industries, Inc., Capstone Lighting Technologies, LLC, and Capstone International HK, Ltd., in the development, manufacturing and marketing of consumer products to retail channels throughout North America and international markets.
Visit our websites; www.capstonecompaniesinc.com for more information about the Company and www.capstoneindustries.com and www.capstoneconnectedhome.com for information on our current product offerings.
Important Message Regarding COVID–19
As the COVID-19 pandemic continues to spread around the world, Capstone is considering all recommended and required steps to ensure its employees’ health and safety in its workplaces.
We are following closely the recommendations of the Center for Disease Control and Prevention, Department of Homeland Security, State Department and local government guidelines and recommendations and the World Health Organization guidelines as applicable to our overseas’ offices.
We are committed to maintaining business reporting; however, we may need to modify the norm in doing so due to employees working remotely and the possibility of temporary office closures.
Material updates will be posted to our corporate website.