CEMEX, S.A.B. de C.V. (“CEMEX”) (NYSE: CX) announced today that it has
successfully completed the deployment of its CEMEX Go platform, setting
the foundation for a higher standard of customer service in the global
building materials industry. CEMEX is committed to proactively
developing innovative products and cutting-edge solutions to help
fulfill its customers’ business needs. The ongoing success of CEMEX Go
is a testament to the company’s customer-centric commitment and
relentless focus on continuous innovation and improvement.
Fernando A. Gonzalez, Chief Executive Officer of CEMEX, said: “We are
incredibly proud that our vision of providing a superior customer
experience enabled by digital technology has been deployed to our
customers around the world. CEMEX Go has proven itself as a game
changer, an established and essential tool for our customers, accessible
anywhere, any time to help them run their businesses with increased
efficiency.”
Mr. Gonzalez continued: “And we will not stop here. We are still only in
the initial stages of an ongoing digital transformation within CEMEX to
provide customers with an unparalleled omnichannel experience and to
reinvent the building materials industry from the ground up. We will
continue evolving CEMEX Go in order to keep enhancing the service we
provide to our customers.”
Significant CEMEX Go milestones reached to date include:
- Now available in 21 countries.
- 96% of the company’s total recurring customers are using CEMEX Go.
- 45% of CEMEX’s total global sales are processed through CEMEX Go.
-
Over 500,000 payments completed through the platform on an annualized
basis. - 1.5 million deliveries using CEMEX Go on an annualized basis.
CEMEX Go is a transformative, state-of-the-art digital solution that
automates order-to-cash workflows, enabling CEMEX’s customers to
purchase products, track deliveries and manage orders seamlessly in real
time. The platform creates a superior customer experience to anything
that has been offered in the past and is the only platform of its kind
in the global building materials industry. In addition, CEMEX Go keeps
transforming the role of the company’s salesforce, allowing them to
dedicate more time to better serve customers.
With CEMEX Go, customers can control all aspects of their business
relationship with CEMEX, empowering them with self-reliance and complete
control of their orders 24/7. Moreover, CEMEX Go is a fully secure and
trusted digital solution that makes customers’ lives easier, gives quick
access to detailed information, and provides in-depth analytics and
business insights, allowing them to make more informed decisions and
streamline their experience.
CEMEX Go is a CEMEX R&D, Innovation and Business Development project
developed by its global R&D collaboration network, headed by CEMEX
Research Centers, based in Switzerland.
CEMEX is a global building materials company that provides high quality
products and reliable services. CEMEX has a rich history of improving
the wellbeing of those it serves through innovative building solutions,
efficiency advancements, and efforts to promote a sustainable future.
For more information on CEMEX, please visit: www.cemex.com
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This press release contains forward-looking statements and
information that are necessarily subject to risks, uncertainties, and
assumptions. Many factors could cause the actual results, performance,
or achievements of CEMEX or the transaction herein described to be
materially different from those expressed or implied in this release,
including not satisfying all customary closing conditions. Should one or
more of these risks or uncertainties materialize, or should underlying
assumptions prove incorrect, actual results may vary materially from
those described herein. CEMEX assumes no obligation to update or correct
the information contained in this press release. CEMEX is not
responsible for the content of any third-party website or webpage
referenced to or accessible through this press release.
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