Press release

Centreon Teams Up with Global NPM and APM Expert, Accedian, Providing End User Experience-Aware IT Infrastructure Monitoring

Sponsored by Businesswire

Software Systems Ltd
, leading provider of enterprise monitoring
solutions for converging and hybrid IT infrastructures, announced today
a technology alliance with global network and application performance
monitoring (NAPM) expert Accedian. Accedian SkyLIGHT™ PVX is now fully
integrated with Centreon EMS for end-to-end IT monitoring to facilitate
improved digital user experience across dynamic hybrid, multi-cloud and
physical networks. Enterprise ITOps can now rely on business-aware IT
performance that also accounts for end users’ application performance
needs. The integrated solution preempts risks from service degradation
and improves resolution times for optimal service delivery of
business-critical user applications.

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“We recognize that multi-cloud computing workloads are expanding, and
digital multimedia users are becoming the norm. As a result, ITOps are
paying more attention to end users’ quality of experience. By
interconnecting views with Accedian’s SkyLIGHT™ PVX, Centreon is raising
the bar and setting new best-in-class standards to meet the evolving IT
monitoring needs of today’s enterprise customer,” explains Marc-Antoine
Hostier, Chief Sales Officer, Centreon.

“For enterprises in need of best-in-class performance monitoring
solutions to cover growing infrastructure complexities and rising user
expectations, the integration of our Accedian SkyLIGHT™ PVX with
Centreon’s EMS infrastructure monitoring platform offers a simplified
solution to optimize service delivery. By providing ITOps with links to
valuable back-end context, the integration delivers telling insights
into how issues in the infrastructure and application layers impact
actual, real-time user experience. Ultimately, these insights also
improve business front line performance,” Sergio Bea, Vice-President,
Enterprise & Channels, Accedian.

SkyLIGHT™ PVX delivers unified network and application performance
monitoring down to the transaction level, with best-in-class resolution
and velocity. Through the technology alliance with Centreon EMS, ITOps
are now able to:

  • instantly retrieve key end user experience metrics, e.g. network
    latency, application response time or transaction performance, mapped
    to infrastructure availability and performance indicators in real time
    on a user-friendly dashboard;
  • implement business application service maps, aggregating end user
    performance metrics with infrastructure metrics to produce a
    correlated picture with intuitive drill-down capabilities to identify
    root causes;
  • generate end user experience-aware reports about SLA compliance, MTBF,
    MTTR, and critical business operation metrics, which can further feed
    SkyLIGHT™ PVX’s business analytics for faster and smarter remediation.

Accedian SkyLIGHT™ PVX
Accedian’s SkyLIGHT™ PVX is a unified
network and application performance monitoring solution (NAPM) built for
virtual and cloud environments that monitors the end user experience for
applications running on premise or in private and virtual clouds. For
more information about SkyLIGHT™ PVX, click here.

About Accedian
Accedian delivers exceptional end-to-end
network and application performance visibility, for control over the
best possible user experience. Full visibility across network services
and application chains—spanning virtualized, cloud, software-defined,
and physical infrastructure—empowers service providers and enterprises
to make the most efficient use of digital assets to realize business
goals, and strengthen their competitive position. For more information,
Follow us on Twitter @Accedian.

Centreon EMS
Centreon EMS Enterprise Monitoring Suite is
a modular, all-in-one IT monitoring solution for hybrid, multi-cloud and
physical networks. The solution paves the way for organizations to
innovate, future proof their IT investments and adopt new technologies
for optimal business uptime, by cutting cost and complexity from ITOps.
For complete information on Centreon EMS click here.

About Centreon
Centreon is a trusted software provider for
enterprise IT monitoring of converging and hybrid infrastructure across
a wide range of public and private sectors. Centreon’s flagship solution
delivers unified views and streamlined, interoperable monitoring for
business-aware IT operations management, eliminating costly downtime and
boosting performance analysis. Centreon partners with resellers,
enterprise system integrators and SMB service providers, offering
on-the-ground technical support and training certification. Founded in
2005, Centreon is a growing reference with head offices in Paris,
France, and Toronto, Canada. For more information, visit