Solutionreach, the leader in patient engagement solutions and innovation, announced the addition of Dr. Chris DeRienzo, Chief Medical Officer and Senior Vice President of Quality at WakeMed Health & Hospitals in Raleigh, NC to the SR Health medical advisory board.
The SR Health medical advisory board was created to help Solutionreach enhance products and go-to-market strategies for its SR Health initiative in a way that resonates with the market and offers a solution for current challenges, such as effectively supporting both in-person and virtual care during the pandemic.
Dr. DeRienzo has been recognized by Modern Healthcare as one of 15 “Up and Comers” and Becker’s Hospital Review as one of healthcare’s “Rising Stars.” In addition to serving in health system leadership, he is also a practicing neonatologist, frequent keynote speaker on analytics, continuous improvement, and restoring humanity in healthcare, and author of the book Tiny Medicine: One Doctor’s Biggest Lessons from His Smallest Patients.
“I am truly excited by SR Health’s mission to transform healthcare through communication,” says Dr. DeRienzo of joining the board. “I look forward to helping the team leverage new AI-driven communication platforms to deliver on their vision of individually supporting personalized health needs.”
SR Health by Solutionreach was launched in early 2020 to support an increased focus on patient engagement for hospitals, health systems, and enterprise healthcare organizations. Designed with enterprise healthcare providers in mind, the SR Health platform meets healthcare organizations’ needs to control access and permissions for numerous departments and user roles. Administrators can create different roles to match functional teams (marketing, front desk, call center, etc.) and give users the appropriate levels of access.
SR Health’s unique approach to patient engagement made it an ideal solution to solve many of the challenges that arose in 2020 with the COVID-19 pandemic. The system’s robust patient messaging platform has made it possible for organizations to easily message large groups of patients about COVID updates and changes to appointments and easily switch from in-person to telehealth appointments while still delivering detailed reminders to patients. The addition of an integrated mobile-first telehealth option made SR Health one of the only solutions to also offer a complete seamless workflow for virtual care from reminders to follow-up communications. To help solve for the increased pressure on staffing during COVID, two-way text messaging alleviated some of the burden of overwhelming phone calls from patients.
“Healthcare is facing a range of new and unprecedented challenges, resulting in significant loss of patient visits and revenue,” explains Josh Weiner, president and CEO of Solutionreach. “This is just the kind of pain we built SR Health to address. We’re here to transform healthcare through communication. Never has that been more critical. During the pandemic, many healthcare organizations quickly found their solutions were inadequate to support patient communication on the scale we’ve seen since the onset of COVID. Our medical advisory board provides the insight we need to continue meeting these emerging needs and modernizing patient communication across healthcare.”
For more information about SR Health, please visit www.srhealth.com.
About SR Health
SR Health by Solutionreach provides health systems with AI-enabled solutions to engage with patients in ways that have measurable impacts. By allowing providers to stay connected to patients throughout the care journey, healthcare organizations can optimize health and financial outcomes while creating a better patient experience. Solutionreach is the leader in patient engagement solutions and innovation. The first to send a text message in healthcare, the company now serves over 25,000 customers and facilitates one billion messages a year to 80 million patients in the U.S. To learn more, schedule a consultation now at www.srhealth.com.