Press release

ClinOne and Uber Health Pave a Path to Help Clinical Trial Patients

Sponsored by Businesswire

ClinOne, a mobile clinical trial management solution, now provides
integration with Uber Health to offer simple transportation services for
patients enrolled in clinical trials. ClinicalTrialConnect, ClinOne’s
patient-facing concierge platform, manages patients’ overall clinical
trial experiences and that’s where Uber Health comes in.

Our goal with this addition was to develop an easy-to-use solution for
patients who had challenges making it to their study visits. We are very
pleased with our close working relationship with Uber Health and the
support their team has provided to bring this immense value to the

Patient compliance for timely visits is important for the overall
success of the clinical trials, obtaining valuable clinical data, and
ensuring the safety of the patients. And transportation to visits can be
challenging to patients and their families. The logistics involved in
securing transportation to their predetermined appointments has long
been cited as a barrier to clinical trial participation, triggering
missed appointments which are detrimental to patients and study sites.
ClinOne’s transportation solution provides step-by-step notifications
(via text or email) to patients, family members and their research
sites. All of this adds to the patients’ ease, as they navigate their
clinical trial journey.

“It’s easy to overlook the complexities this process may present for a
single study. For example, a phase III study could have 2,000 patients
enrolled for 36 months, and each patient needs to come in for a monthly
visit. That’s 72,000 patient visits and 144,000 trips – a staggering
number,” says Rob Bohacs, CEO of ClinOne.

Bohacs adds, “We simplify the process for patients, families and
caregivers, and provide a true concierge service to patients, which is
crucial to our mission. The cost of these services is not prohibitive,
and most times less, compared to standard reimbursements for travel and

Studies have shown that approximately 3.6 million Americans, whether
urban or rural, miss or delay essential, non-emergency medical care due
to transportation barriers. The cost of patients missing treatment
windows and causing protocol deviations is a 50-fold increase versus the
cost of a ride-sharing service. So, we can see what a difference this
can make for a site. Satisfied and well-cared-for patients have been
found to stay in studies for longer durations, for increased patient
retention and is extremely beneficial to the study outcome.

“We are pleased to be partnered with ClinOne. By working together, we
leverage our solutions to ensure better access to health and support
patients in their time of need,” added Dan Trigub, Head of Uber Health.

About ClinOne

ClinOne offers a complete suite of mobile and web applications to
enhance patient, family, caregiver and site engagement. Currently, our
solutions help support nearly 3,000 clinical studies across 1,900
research sites in 55 countries. To learn more or to schedule a demo,
please contact us. Visit
for more information.