Press release

Copyright Clearance Center Wins 2019 Excellence in Customer Service Award for Organization of the Year

Sponsored by Businesswire

Clearance Center, Inc.
 (CCC), a leader in advancing copyright,
accelerating knowledge, and powering innovation, announced it has been
named Organization of the Year in the 2019
Excellence in Customer Service Award
presented by Business
Intelligence Group

“Year after year the role of customer service plays a more important
role in all of our lives,” said Maria Jimenez, Chief Operating Officer,
Business Intelligence Group. “We are thrilled to be honoring Copyright
Clearance Center as they are leading by example and making real progress
on improving the daily lives of so many.”

This annual business awards program recognizes those who are helping
companies better communicate with their customers to provide a
distinguished level of customer service. Organizations from across the
globe submitted nominations that were judged by a select group of
business leaders and executives.

“As a result of our longstanding commitment to delivering a superior
customer experience, it’s satisfying to see that the hard work of our
team is recognized as a competitive differentiator by industry experts,”
said Tracey Armstrong, President and CEO, CCC.


Clearance Center (CCC)
builds unique solutions that connect content
and rights in contextually relevant ways through software and
professional services. CCC helps people navigate vast amounts of data to
discover actionable insights, enabling them to innovate and make
informed decisions. CCC, with its subsidiaries RightsDirect
and Ixxus,
collaborates with customers to advance how data and information is
integrated, accessed, and shared while setting the standard for
effective copyright solutions that accelerate knowledge and power
innovation. CCC is headquartered in Danvers, Mass., with offices across
North America, Europe and Asia. To learn more about CCC, visit


The Business Intelligence Group was founded with the mission of
recognizing true talent and superior performance in the business world.
Unlike other industry
award programs
, these programs are judged by business executives
having experience and knowledge. The organization’s proprietary and
unique scoring system selectively measures performance across multiple
business domains and then rewards those companies whose achievements
stand above those of their peers.