Press release

CSG Systems International Adjusts Convertible Debt Conversion Rate for 2016 Convertible Notes as a Result of Dividend

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CSG (NASDAQ: CSGS) today announced that as a result of its third quarter dividend of $0.2225 per share on its common stock, it will adjust the conversion rate for its outstanding 4.25% Senior Convertible Notes issued in March 2016 (the “2016 Convertible Notes”). The adjustments are made in accordance with the terms of the Indenture Agreement.

CSG’s 2016 Convertible Notes (Unrestricted CUSIP Number 126349 AF6) mature on March 15, 2036 and the original $230,000,000 aggregate principal amount remains outstanding. Effective Sept. 12, 2019, the conversion rate for the 2016 Convertible Notes of 17.5604 shares of CSG common stock for each $1,000 in principal amount of the 2016 Convertible Notes (equivalent to a conversion price of $56.95 per share of CSG common stock) has been adjusted to 17.5727 shares for each $1,000 in principal amount of 2016 Convertible Notes (equivalent to a conversion price of approximately $56.91) per share of CSG common stock, compared to the previous amount prior to this adjustment of $56.95 per share.

About CSG

CSG is a provider of software and services that help companies around the world monetize and digitally enable the customer experience. For more than 35 years, CSG has simplified the complexity of business, providing revenue management and digital monetization, payments, and customer engagement solutions to help our customers tackle any business challenge and thrive in an ever-changing marketplace.

Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually. CSG is the trusted partner driving digital innovation for hundreds of leading global brands, including AT&T, Charter Communications, Comcast, DISH, Eastlink, Formula One, iflix, MTN and Telstra.

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