HITEC 2019 – The award-winning CuisinArt
Golf Resort & Spa, part of ‘The Leading Hotels of the World’
brand, has introduced enhanced guest experiences in their 101 suites and
villas through the combination of the Avaya Vantage™ portfolio of Avaya
IX™ Devices and an advanced hospitality application developed by
Percipia.
The renowned 275-acre CuisinArt resort property on the beautiful
Caribbean island of Anguilla was devastated by Hurricane Irma in 2017
and re-opened in late 2018 with a redesign of its entire property,
villas, and suites. The property’s new guest experience combines the
power of the all-glass, touch-screen Avaya Vantage desktop smartphone
with the customized Percipia Latitude
hospitality mobile application to put all of the hotel’s services as
well as additional features at their guests’ fingertips. CuisinArt can
now instantly update the application information to reflect special
events or highlight services that will deliver a more memorable guest
experience. This information is then available in every guest room that
is equipped with an Avaya Vantage phone, accessible at the touch of a
finger and enabling guests to more fully engage with every amenity and
service that the resort has to offer.
“CuisinArt Golf Resort & Spa prides itself on offering our guests a
unique blend of relaxed elegance and five-star service, diverse culinary
programs, and top-tier golf and spa experience,” said Stephane Zaharia,
President & Managing Director, Resorts & Residences by CuisinArt. “We
are excited to now also offer our guests the convenience of one-touch
access to control their hotel room experience and access all that our
resort has to offer to help give them an elevated and unique experience.”
“The incorporation of Percipia’s creative, flexible, and intuitive
Latitude hospitality mobile application with Avaya solutions enable a
full-service resort or casino to significantly elevate their guest
experience,” said Kal MacDonald, Director of Business Operations,
Percipia. “The coupling of Percipia’s software with the Avaya products
and devices provides customers such as CuisinArt with a best-of-breed
production-ready solution that can be deployed in a matter of weeks to
give their guests an amplified guest experience.”
“The world’s top ten hotel groups rely on Avaya communications solutions
to deliver unique guest experiences that can increase return visits,
improve word-of-mouth and generate positive reviews,” said Steve Brock,
Avaya IX Devices Marketing, Avaya. “This solution has the dual benefit
of delighting hotel guests and driving additional hotel revenue.”
Avaya and Percipia will be highlighting this technology in Avaya Booth
#3332 and Percipia Booth #3040 at HITEC
Minneapolis, June 17-20, in Minneapolis, MN. #HITEC,
#ExperiencesThatMatter
About CuisinArt Golf Resort & Spa
Nestled in the crescent curve of Anguilla’s Rendezvous Bay, CuisinArt
Golf Resort & Spa is a five-star beachfront resort on the unspoiled
Caribbean island of Anguilla. A luxury icon since opening in 1999, the
resort marked its triumphant return following Hurricane Irma in
November, 2018 with property-wide upgrades and enhanced golf, wellness,
design and amenities. Holding true to its roots, CuisinArt Golf Resort &
Spa offers luxurious beachfront accommodations and private luxury villas
along Rendezvous Bay. The resort’s instantly recognizable whitewashed
architecture, inspired by the Greek island of Mykonos, creates a
visually stunning contrast against sparkling turquoise waters of the
Caribbean Sea beneath brilliant blue skies. The resort’s crown jewels
include the 18-hole Greg Norman designed golf course, the Spa by
CuisinArt, and world-class dining at five distinct restaurants.
CuisinArt Golf Resort & Spa is a member of Leading Hotels of the World.
For more information or to make reservations, please call (800) 943-3210
or visit www.cuisinartresort.com.
About Percipia
Headquartered in Chicago, Illinois, USA, Percipia’s mission is to
continue to be a respected leader in hospitality technology by
delivering telephony and mobility solutions, software, and services in
the most innovative and cost-effective way. Parallax application
(formerly PTCE) was introduced 20 years ago, which enabled them to
interface existing telephony systems with nearly all property management
systems and third-party applications. Since then, Percipia has evolved
their product offering to include a full-featured hospitality telephone
system and custom mobile applications which enhances the guest
experience and streamlines operations.
At Percipia, they pride themselves on their ability to provide reliable
and exceptional service to their global partners, clients, and guests.
The Percipia team works diligently to build next generation innovative
solutions based on hands-on knowledge of the industry. As a result, they
have become a trusted and respected organization who always leads with
hospitality.
For additional information about Percipia, call 800-806-0408 or visit www.percipia.com.
About Avaya
Businesses are built on the experiences they provide, and every day
millions of those experiences are built by Avaya (NYSE: AVYA). For over
one hundred years, we’ve enabled organizations around the globe to win –
by creating intelligent communications experiences for customers and
employees. Avaya builds open, converged and innovative solutions to
enhance and simplify communications and collaboration – in the cloud,
on-premise or a hybrid of both. To grow your business, we’re committed
to innovation, partnership, and a relentless focus on what’s next. We’re
the technology company you trust to help you deliver Experiences that
Matter. Visit us at www.avaya.com.
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Source: Avaya Newsroom
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