Elixir Technologies Corporation, a leading provider of Customer Communications Management solutions, announced today that they have been designated a Customers’ Choice vendor in the April 2020 Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management report. Gartner defines Customer Communications Management as “both a strategy and a market fulfilled by applications that improve the creation, delivery, storage and retrieval of outbound and interactive communications.”
Tarek Harry, Elixir’s Chief Executive Officer, had this to say about Elixir’s placement in Gartner’s ‘Voice of the Customer’ report. “At Elixir, our vision is to empower the best companies with an unmatched experience to communicate effectively with their customers. We believe our efforts to provide a best in class technology and service experience with our customers is reflected in the reviews of Elixir Tango on the Gartner Peer Insights Portal.”
In 2009, Elixir anticipated the technology shift from mainframe to the cloud and began developing Tango as a ground-up, cloud-based customer communications management (CCM) platform. Elixir continues to innovate with design-led and cloud-native functionalities built into the 2019 release of their Elixir Tango platform. Elixir differentiates itself in the CCM space with its focus on empowering the business user to automate key components of the communication lifecycle as well as developing cloud-first, digital business applications accessible across the organization.
To access a complimentary copy of the full 2020 Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management report, please follow this link.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
About Gartner Peer Insights:
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
About Elixir Technologies:
Elixir Technologies Corporation helps companies automate and streamline their customer communications. Founded in 1985, Elixir serves a variety of industries worldwide, including health, life, and property insurance, as well as banking, telco, government, transportation, and education. Elixir is a global company headquartered in California, U.S.A., with offices in Asia Pacific, China, Europe, and the Middle East. Visit www.elixir.com for more information.