Press release

Empyrean Launches Pilot+, the Industry-First Integrated Solution Leveraging Personalized Health Data to Guide Employees through Benefits Enrollment and Year-Round Engagement

Sponsored by Businesswire

Empyrean Benefit Solutions, Inc., the Hi-Touch Benefits Administration
company, has launched Empyrean Pilot+℠, a product-line extension that
helps businesses and their employees make better benefits decisions and
save money throughout the entire year.

Empyrean Pilot+ employs fully integrated data from enrollment to
utilization, and performs advanced analytics so employees can realize
cost savings in their doctor visits, prescriptions, procedures, and
other care needs. Participants can also manage their benefits, view
balances and spending trends within one application, and get
personalized guidance to steer them towards high-quality and
cost-effective care options.

Pilot+ also helps employees before and after both planned and
unplanned services, appointments, and procedures – supporting employees
through potential appeals, and clarifying and untangling often-arcane
benefits rules that most employees find difficult to understand. With
Empyrean Pilot+, clients also leverage artificial intelligence (AI) to
help navigate detailed filings, appeals, and other needs to support
better care and improved outcomes year-over-year.

“We know that 84% of employees do not feel confident in their benefits
selections. At the same time, 60% of employers are overwhelmed by
benefits point solutions and having to deal with and coordinate multiple
vendors,” said Richard Wolfe, Empyrean’s CEO and co-founder. “Empyrean
Pilot+ is designed to solve these employee and employer pains using
machine learning technology and a data-driven approach.”

Empyrean Pilot+ is an extension of Empyrean’s Pilot which analyzes over
a decade of decision-making data to guide employees to the most relevant
and applicable benefit choices for their unique needs. Empyrean Pilot
goes beyond medical, dental, and vision coverage to also include
voluntary options such as critical illness, hospital indemnity, and
accident insurance.

Empyrean Pilot+ takes this solution further to tie an individual’s
selected benefits with on-going education and benefits engagement, along
with recommendations and guidance when accessing and utilizing benefits
throughout the year, including AI assistance that looks out for
employees’ needs before and after receiving care. As a result, employees
using Empyrean Pilot+ can save time and money, and more immediately see
and understand the value of the benefits their employers provide.

“There are a number of point solutions in the market that individually
address education, engagement, and provider cost transparency, but until
now these solutions – and just as importantly their data – have
not been fully integrated into one platform. Empyrean Pilot+ provides
that consistent and predictive employee experience,” said Jim Priebe,
EVP Product for Empyrean. “By consolidating multiple solutions into one
single platform, Empyrean is helping benefit plan participants reduce
frustrating inconsistency in their user experiences and improve overall
outcomes, such as accessing quality care and saving money throughout the
entire year.”

“We are thrilled to provide a solution that helps employees more
confidently make better benefits decisions. By utilizing centralized
data and analytics, consumers are empowered to make smarter decisions,
save money, and direct their benefits dollars more efficiently for their
own personal needs,” said Wolfe. “Empyrean is taking a market leadership
role in meeting the needs of employers and employees by fully connecting
benefits and enriching lives with Pilot+.”

About Empyrean

Empyrean Benefit Solutions manages employee health and welfare benefits
programs, combining the industry’s most modern, client-adaptive, and
configurable benefits technology platform with expert, responsive
service to deliver Hi-Touch Benefits Administration. Empyrean provides
market-leading enrollment, eligibility management, ACA reporting, and
other plan administration services that empower employers, insurance
brokers, and healthcare exchanges to meet ever-evolving benefit
challenges. Founded in 2006, Empyrean’s integrated platform serves over
three million annual participants across a wide spectrum of sizes,
industries, and complexities. For more information, please visit

Empyrean PilotSM and Empyrean Pilot+SM are service
marks of Empyrean Benefit Solutions, Inc.