Instant issuance has been an important component for the Missouri-based credit union. First Community has been instantly issuing debit cards since 2007 to provide its members with enhanced service levels and conveniences. Cardholders can simply walk into a First Community branch, open an account and walk out with a fully-activated EMV debit card within minutes. In addition, if a card is lost or compromised, it can be re-issued right away at the branch location.
“First Community was an early adopter of instant issuance debit cards,” said Laura Alfeldt, vice president of marketing with First Community Credit Union. “We were doing it before most consumers even knew it was even possible. We have seen tremendous benefits from it.”
First Community will be implementing Matica’s Cards on the Spot™ instant issuance software as well as Matica’s S3200HD retransfer card printers, which offer 600dpi printing of card images and designs. The Cards on The Spot software provides a complete, browser-based platform that is integrated directly into the core and transaction processing networks – making it seamless and simple to deploy, use and manage for financial institutions.
“We’ve had an outstanding relationship with First Community, as we have partnered with them in the past with other solutions that allow the Credit Union to offer special products and services to their membership,” said Jim Geiger, regional sales director with Matica. “The fact that we can extend this partnership to now offer them a solution for all of their instant issuance needs is something that we are thrilled about. First Community knows instant issuance, their members have come to expect it and value it. We are happy we can help them continue to offer it in a way that will enhance the experience.”
First Community will be implementing Matica’s software and hardware beginning in October/November. For more information on Matica’s instant issuance solutions, please click here.
About First Community Credit Union
First Community Credit Union has been operating for 85 years and serves over 325,000 members. Founded in 1934 as the Monsanto Credit Union, First Community has more members than any other Missouri credit union and is now among the top 100 credit unions in the nation. Its mission is to provide quality products and affordable financial services. It serves all persons living or working in the Illinois counties of Madison, Monroe and St. Clair as well as St. Louis County, St. Louis City, Franklin County, Jefferson County, St. Charles County and Warren County in Missouri.
Matica is a fast growing and innovative global company, which develops, manufactures and markets a vast range of products in the secure ID, and payments industries. Matica has a strong international network, operating globally providing local sales and services through its offices in Germany, Italy, India, Singapore, China, USA and the UAE. The company supports thousands of customers with its global network of certified resellers, value added distributors and system integration partners. For further information, please visit maticacorp.com.