Press release

Grape Hospital Partners with Synzi to Enable Patient Care During Record Flooding

Sponsored by Businesswire

a leading virtual care company, has announced that George
C. Grape Community Hospital
(Grape), will be using its virtual care
communication platform to deliver remote medical care to its community
significantly affected by recent flooding in southwest Iowa.

Patients at Grape can benefit from access to the innovative virtual care
technology made possible through an initial pilot program provided by
Synzi. Grape medical staff can use Synzi’s virtual care platform and its
comprehensive video, email, text, and secure messaging capabilities to
conveniently care for patients as the area recovers from the natural

“We are dedicated to continue providing care to our patients even though
the flooding has greatly impacted some of our hospital’s staff ability
to drive to and from our facility. With Synzi’s platform, Grape Hospital
is very appreciative that we will be able to communicate with our
patients and ensure the continuity of care during this challenging
time,” said Grape Hospital CEO, Mike O’Neal.

After the onset of the flooding in March, the Hamburg, Iowa hospital had
transferred all acute and skilled patients to neighboring facilities. In
addition, the hospital had to work with the State of Iowa to provide
portable water to keep the facility operating. The hospital’s home
health, physical and operational therapy services continued to operate,
and its emergency services were also able to continue functioning 24/7.

Synzi’s award-winning communication platform leverages everyday devices
such as smartphones, tablets and laptops to help healthcare
organizations provide leading-edge, cost-contained, patient-centric
care. Grape’s initial platform deployment was executed in late May and
enables hospital staff to use multi-way video to conduct virtual visits
with patients and additional participants such as a colleague, family
member, and/or a pharmacist.

“By implementing a virtual care solution, Grape Hospital is determined
to continue caring for its community who have lost so much and are
trying to recover and return to their new normal,” said Lee Horner, CEO
of Synzi. “As Grape is instrumental to the health of this community, the
Synzi platform gives medical staff the ability to maintain the
continuity of care while helping reduce unnecessary travel for patients
and staff, wherever possible.”

Since the March flooding, the city of Hamburg has been able to restore
their water-treatment facility and the hospital has been able to
reconnect to city water. The Outpatient Clinics and Surgeries continue
to be staffed and operate as normal.

Grape can also use the Synzi platform to schedule a series of
appointments with their patients and send appointment reminders via
phone, secure messaging, or email – depending on their patients’
preferred communication channels. With the platform, staff can also
program a series of patient-directed messages promoting medication
adherence, diet and lifestyle guidance, and general healthcare tips.

About Synzi

Synzi offers a patient program management framework that combines video,
email and secure messaging communication modalities for healthcare
organizations to address specific patient needs easily, efficiently, and
seamlessly. Synzi uses a sophisticated platform and configurable
framework which automates and optimizes workflows across multiple
modalities. This creates more valuable connections and more effective
care, while bringing convenience and peace of mind to patients/members.
The company helps enable better performance for healthcare
organizations, better access for patients, and better outcomes for all.
To learn more about Synzi, visit

About Grape Hospital

At George C. Grape Community Hospital, we understand that healthcare is
evolving. Advancements in medicine and strides in technology are
providing local communities access to better healthcare. It is our
desire to provide the best care in our region. Our staff will be here to
help you and your loved ones when the need arises. The comfort and care
of our patients is our major goal. George C. Grape Community Hospital
provides general medical and surgical care for inpatient, outpatient,
and emergency room patients, and participates in the Medicare and
Medicaid programs. Physician specialists from the region provide
services at the facility each week. To learn more, please visit