the leading online resource for information about physicians and
hospitals, announced today that Healthgrades CRM and its underlying data
platform1 has earned Certified status for information
security by HITRUST.
HITRUST CSF Certified status demonstrates that the Healthgrades CRM have
met key regulatory and industry-defined requirements and is
appropriately managing risk. This achievement places Healthgrades in an
elite group of organizations worldwide that have earned this
certification. By including federal and state regulations, standards and
frameworks, and incorporating a risk-based approach, the HITRUST CSF
helps organizations address these challenges through a comprehensive and
flexible framework of prescriptive and scalable security controls.
“Healthgrades CRM has been developed to the highest standards possible
to ensure that we meet all compliance requirements, including HIPAA,
NIST, ISO and COBIT,” said CJ Singh, Chief Technology Officer,
Healthgrades. “By achieving HITRUST CSF Certification, our partners and
clients can have confidence knowing that all of our platforms abide by
these complex requirements and that their data are safely and securely
stored across all platforms.”
“HITRUST has been working with the industry to ensure that the
appropriate information protection requirements are in place when
sensitive information is accessed or stored in a cloud environment. By
taking the steps necessary to obtain HITRUST CSF Certified status,
Healthgrades is distinguished as an organization that people can count
on to keep their information safe,” said Ken Vander Wal, Chief
Compliance Officer, HITRUST.
Recently, Healthgrades announced
the launch of the first Customer
Data Platform (CDP) built for healthcare. Healthgrades CDP,
engineered on top of the same HITRUST certified data platform that
powers Healthgrades CRM, will bring together once disparate data into a
single platform, serving as the underlying data management solution for
powering CRM and other customer experience execution systems while
enabling health systems to reach beyond traditional efforts to improve
patient experience and patient engagement.
Learn more about how health
systems partner with Healthgrades.
Healthgrades is dedicated to empowering stronger and more meaningful
connections between patients and their healthcare providers. At www.healthgrades.com,
we help millions of consumers each month find and schedule appointments
with their provider of choice. With our scheduling solutions and
advanced analytics applications, we help our health system clients
representing over 1,500 hospitals across the country to cultivate new
patient relationships, improve patient access, and build customer
loyalty. At Healthgrades, better health gets a head start.
1 Healthgrades Enterprise Data Platform