Press release

Humana and Epic to Enhance Patient, Provider and Payer Collaboration

Sponsored by Businesswire

(NYSE: HUM), a leading health and well-being company, and Epic,
the most widely-used comprehensive health record system, today announced
an agreement that will integrate technologies to enhance patient,
provider and payer access to health information. Humana is the first
national healthcare insurer to collaborate with Epic to bring together
patients, providers, and payers to power value-based care.

Humana and Epic are advancing interoperability to promote open
communication and information transparency that will give patients and
their practitioners integrated and real-time access to the patients’
medical history, health insights and treatment options, which, in turn,
enables cost reduction, improves quality and increases patient

“The nexus of these technologies will both improve the provider
experience and patient access to care by empowering them to weigh
evidence-based outcomes with patients’ individual medication cost and
coverage,” said Alan Wheatley, president of Humana’s retail segment.
“It’s estimated that roughly half of Humana Medicare Advantage members
already see a doctor who uses Epic’s platform, so we are excited about
the significant number of patients that will benefit from this

To enhance the prescribers experience, Humana will integrate its
Real-Time Benefits Check (RTBC) tool, IntelligentRx,
directly into Epic’s e-prescribing workflow, delivering real-time
pharmacy data throughout its network.

“The integration of IntelligentRx’s decision-making platform with
Epic’s product empowers physicians and their patients to make treatment
decisions together, based on efficacy and cost transparency. When
prescribers use IntelligentRx and they are presented with
alternatives, we find that they select the more cost effective treatment
nearly 40% of the time,” said Scott Greenwell, president of Humana
Pharmacy Solutions.

Integrating these technologies will improve the timeliness and accuracy
of Humana-generated knowledge, ease administrative burden, and help
providers make the best decisions for patients at the point-of-care
through the delivery of timely, meaningful member insights. The model

  • Increase the breadth, quality, and timeliness of data exchange to
    better track quality measures and improve the breadth of member
  • Reduce cost and improve the extent of specialty care by surfacing
    quality and cost information to providers as they make referral
    decisions at the point-of-care;
  • Improve medication adherence by presenting medication alternatives
    with cost information to providers while they prescribe;
  • Improve provider access to claims to support monitoring of value‐based
    arrangement performance; and
  • Reduce burden on providers and improve timeliness for prior
    authorization decisions.

“This transformative relationship brings together the provider, the
payer, and the patient in new ways so they’re all working from the same
playbook,” said Alan Hutchison, Vice President of Population Health at
Epic. “The relationship is also about aligning information to reduce the
administrative burden on providers and improve quality and transparency
for patients.”

About Humana

Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history in
care delivery and health plan administration is helping us create a new
kind of integrated care with the power to improve health and well-being
and lower costs. Our efforts are leading to a better quality of life for
people with Medicare, families, individuals, military service personnel,
and communities at large.

To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right place
for their patients, our members. Our range of clinical capabilities,
resources and tools – such as in-home care, behavioral health, pharmacy
services, data analytics and wellness solutions – combine to produce a
simplified experience that makes health care easier to navigate and more

More information regarding Humana is available to investors via the
Investor Relations page of the company’s web site at,
including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information