Press release

ISG Launches Study on Cybersecurity Solutions, Services

Sponsored by Businesswire

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining cybersecurity solutions and services offered by vendors across the globe.

The study results will be published in a comprehensive ISG Provider Lens™ report, called Cybersecurity – Solutions & Services, scheduled to be released in June. The report will cover a range of cybersecurity services, including identity and access management and data loss prevention, at a time when enterprises worldwide face a growing number of security threats from increasingly sophisticated attackers.

Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

The new report will look at cybersecurity amid an increasingly complicated threat environment, driven in part by the COVID-19 pandemic, said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “The continuing work-from-home model has exposed workers to more threats such as phishing,” he said. “With an ever-changing threat landscape, enterprises need to take a detailed and well-rounded approach to cybersecurity.”

ISG has distributed surveys to more than 425 cybersecurity providers. Working in collaboration with ISG’s global advisors, the research team will produce six quadrants representing the solutions and services the typical enterprise client is buying in the cybersecurity space, based on ISG’s experience working with its clients. The six quadrants that will be covered are:

  • Identity and Access Management, covering solutions that are aimed at collecting, recording and administering user identities and related access rights, as well as specialized access to critical assets, including privileged access management. These solutions ensure access rights are granted based on defined policies. To handle existing and new application requirements, solutions are increasingly embedded with secure mechanisms, frameworks and within management suites to provide real-time user and attack profiling functionalities.
  • Data Leakage/Loss Prevention and Data Security, including solutions that can discover sensitive data, enforce policies, monitor traffic and improve data compliance. They are gaining in importance as companies are finding it more difficult to control data movements and transfers.
  • Advanced Endpoint Threat Protection, Detection and Response, covering solutions that go beyond plain signature-based protection and offer protection against attacks, such as ransomware, advanced persistent threats and malware, by investigating incidents across the complete endpoint landscape. The solutions should be able to isolate the infected endpoint and take the necessary corrective action or remediation.
  • Managed Security Services, comprising the operations and management of IT security infrastructures for one or more customers through a security operations center. Typical services include security monitoring, behavior analysis, unauthorized access detection, advisory on prevention measures, penetration testing, firewall operations, anti-virus operations, identity and access management and other services. The goal is to provide ongoing, real-time protection without compromising business performance.
  • Technical Security Services, covering service providers that do not have an exclusive focus on their respective proprietary products and can implement and integrate other vendor products or solutions. This quadrant covers integration, maintenance and support for IT security products or solutions.
  • Strategic Security Services, covering cybersecurity consulting. Some of the services covered in this quadrant include security audits, compliance and risk advisory services, security assessments, security solution architecture consulting, and awareness and training. These services are used to assess security maturity, risk posture and define cybersecurity strategy for enterprises.

The study will cover the global cybersecurity market and examine solutions and services available in the U.S., U.K., Germany, Switzerland, France, Brazil, Australia and the Nordic countries. ISG analysts Craig Baty, Benoit Scheuber, Gowtham Kumar, Paulo Brito, Kartik Subramaniam and Frank Heuer will serve as authors of the geographic reports.

A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as cybersecurity providers can contact ISG and ask to be included in the study.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit