Isobar, a leading experience-led transformation agency, announced today the launch of Curbside Pickup Manager, a solution that helps businesses launch curbside pickup services within weeks. Isobar provides complete curbside setup and management, including integrating curbside services to a business’s eCommerce functionality quickly and efficiently.
“Curbside pickup has hit an inflection point amid a rapid change in the customer experience journey in 2020,” said Jon Reily, Isobar’s SVP and Global Head of Commerce Strategy. “But the actual transaction that occurs at curbside is only the tip of the iceberg. Businesses need to master several moving parts to make curbside pickup a great customer experience, and Isobar has both the track record and deep technology expertise to make curbside pickup succeed for every business and every location.”
Before the COVID-19 pandemic hit, analyst Cowen & Company had already predicted curbside pickup to be a $35 billion market by the end of 2020. With hygiene-conscious consumers now preferring modes of shopping that minimize their time spent in stores, services such as curbside pickup have exploded.
The surge in demand has created strain for many retailers and restaurants as they attempt to pivot toward curbside and manage the integration with functions such as online ordering and scheduling. Isobar’s Curbside Pickup Manager eases the burden by doing all the heavy lifting to add online ordering functionality on a business’s website and apps, adapt phone ordering processes and much more.
Isobar tap into its relationships with partners such as Adobe, Oracle and Salesforce to make it easy for businesses to extend their online commerce operations with a seamless curbside pickup experience. Curbside Pickup Manager is the latest in a series of new offerings Isobar has launched to help businesses quickly adapt to the surge in online commerce that has occurred in 2020. They include:
- Fast Track Commerce, an adaptable set of solutions that help businesses accelerate the development and launch of eCommerce operations cost effectively. Fast Track Commerce is geared toward businesses using Adobe. From zero to actionable solutions in 45 days, Fast Track powered by Magento will solve the immediate problems of today, acknowledging the significant shift in the digital economy due to COVID-19, while laying the framework for expansion, development, and long-term wins of tomorrow.
- Quick Start, also an adaptable set of solutions that help businesses accelerate the development and launch of eCommerce operations cost effectively, but for businesses using Salesforce.
Curbside Pickup Manager, Fast Track Commerce and Quick Start all use Isobar’s accelerator model for simplifying the process to set up and grow a digital commerce business with a strong return on investment.
“In today’s climate, only agile businesses that adapt to rapidly changing consumer behavior will win,” said Reily. “Isobar knows how to help businesses adapt and flourish with a better experience that will create long-term loyalty no matter how the consumer journey changes today and tomorrow.”
We are a global digital agency transforming businesses and brands through the creative use of digital. Our 6,500 digital experts in 85 locations across 45 markets in Americas, EMEA and APAC deliver experience-led transformation, powered by creativity through our end to end service offering. Isobar’s clients include Adidas, Coca-Cola, Enterprise, KFC, Mead Johnson, Nestle and Philips, and is part of Dentsu Aegis Network, a wholly owned subsidiary of Dentsu Inc. www.isobar.com.