COVID-19 continues to change the way companies do business in the Middle East. And one of the largest banks in Jordan is using solutions from Citrix Systems, Inc. (NASDAQ: CTXS) to adapt. Jordan Kuwait Bank (JKB) has implemented Citrix® Virtual Apps and Desktops across its 64 branches throughout Jordan and Cyprus, which has allowed it to remain operational and offer financial services to its SME and corporate customers to manage critical imports and continue trading seamlessly while the country is in lockdown.
Seeing global events unfold, and recognizing that a majority of its employees would need to work from home, JKB moved quickly to implement Citrix Virtual Apps and Desktops alongside its Citrix Application Delivery Controller (ADC) infrastructure to ensure they could do so in a secure and reliable manner and continue to support the bank’s retail, private and corporate customers.
With the help of Citrix Gold Partner PRO TECHnology, the implementation of Citrix Virtual Apps and desktops was completed across all staff members responsible for getting critical functions to work remotely.
“Every organization needs to develop a business continuity plan to ensure its business operations can continue, no matter the disruption and that users remain productive while maintaining the necessary level of security,” said Khalid Al Rashdan, CEO, PRO TECHnology. “With Citrix solutions, we have empowered IT to deliver on-demand apps and desktops to any device and enable remote work as a long-term solution for a radically different future.”
Jordan Kuwait Bank now plans to extend Citrix remote working solutions to all HQ departments staff, as it is fully aware that remote working is a new kind of normal that will likely persist beyond the pandemic.
“Our call centre employees need to be able to provide customers with real time, uninterrupted updates on the latest news from Jordan’s Central Bank,” Ala’a Qaddoumi, Information Security and Business Continuity Manager, Jordan Kuwait Bank said. “And even in these most challenging times with employees working remotely, all customer calls were answered. That was a major differentiator for the Citrix solution.”
Ibraheem Jaser, IT Infrastructure Manager, Jordan Kuwait Bank added, “We knew we needed to make remote working a priority, and for that reason we adopted Citrix solutions. We have worked with Citrix since 2017 and, now more than ever, we believe that their solution can transform how we serve our customers during these unprecedented times.”
Citrix provides a complete range of digital workspace solutions that empower employees to do their very best work in a safe and secure manner anywhere, anytime, using any device. Click here to learn more about these solutions and how your organization can use them to gain the agility, speed and efficiency required to manage resources in the dynamic way that unpredictable environments demand and position your business for future success.
Citrix (NASDAQ:CTXS) is powering a better way to work with unified workspace, networking, and analytics solutions that help organizations unlock innovation, engage customers, and boost productivity, without sacrificing security. With Citrix, users get a seamless work experience and IT has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. Citrix solutions are in use by more than 400,000 organizations including 98 percent of the Fortune 500. Learn more at www.citrix.com.
For Citrix Investors:
This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company’s key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
© 2020 Citrix Systems, Inc. Citrix, the Citrix logo, and other marks appearing herein are the property of Citrix Systems, Inc. and may be registered with the U.S. Patent and Trademark Office and in other countries. All other marks are the property of their respective owners.