Press release

Juniper Research: Global Roaming Subscribers to Reach 1.1 Billion by 2024, As Operators Prepare for 5G & RCS Impact

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A new study from Juniper Research has found that the global number of roaming subscribers will reach 1.1 billion by 2024; rising from 900 million in 2020. This represents a growth of 28% over the next four years.

The new study, Wholesale Roaming: Emerging Technologies & Market Forecasts 2020-2024, forecasts that the wholesale roaming model will be crucial to mitigating threats from high data traffic generated by emerging technologies, such as 5G and RCS (Rich Communication Services). Wholesale roaming involves operators agreeing bilateral agreements that secure the use of each other’s networks for subscribers. These agreements include pre-agreed costs and fair usage of voice, SMS and data services whilst roaming.

For more insights, download our free whitepaper: Wholesale Roaming ~ The Impact of 5G & RCS.

Fair Usage Policies Crucial to 5G & RCS Roaming

The research forecasts that existing wholesale roaming agreements will need to be amended in order to accommodate large amounts of data traffic generated by 5G connections. It urged operators to focus on ensuring that fair usage policies reflect the anticipated increase in cellular traffic, or risk a low quality of user experience on visited networks for mobile subscribers.

RCS is also anticipated to place added pressure on operators that offer roaming services. Research author Sam Barker remarked, “By the end of 2020, there will be over 270 million RCS messaging users. In order to retain a high quality user experience, wholesale roaming agreements must be expanded to include RCS or operators risk losing traffic to OTT messaging applications”.

Wholesale Roaming Revenue to Exceed $41 Billion by 2024

The report also forecasts that operators will increase adoption of the wholesale roaming model due to its ability to rapidly update usage policies and roaming. By 2024, Juniper Research anticipates that 20% of mobile roaming connections will be attributable to 5G-capable smartphones. Subsequently, it forecasts that wholesale roaming revenue, including voice, messaging and data roaming will reach $41 billion by 2024, rising from $37 billion in 2019.

Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports and industry commentary.