Kibo, the leader in unified commerce, today announced that Certona and Monetate, the two providers powering Kibo Personalization technology, are again ranked first and second in the Digital Commerce 360 2021 Leading Vendors to the Top 1000 Retailers report, the 12th consecutive year at the top. This means that the highest number of the Top 1000 Retailers ranked by Digital Commerce 360 are using Kibo Personalization. Additionally, Kibo’s fast-growing ecommerce and order management technologies ranked 8th and 9th in their respective categories with Order Management moving up two spots from last year.
“We’re thrilled that so many of the Top 1000 retailers turn to Kibo for personalization, ecommerce, and order management. To have this recognition across our product offerings supports the value of our approach to offer modern technology that creates a unified, end-to-end customer experience,” said Meyar Sheik, President and Chief Commerce Officer, Kibo.
Together, retailers using Kibo’s Certona and Monetate have earned more than $379 billion in online sales to date this year. The vast majority of retailers, 74% according to the Digital Commerce 360 report, plan to invest in more ecommerce technology in 2021. When selecting a vendor, those surveyed cite fast response as a top factor. With so many retailers working overtime to modernize their online and in-store sales for consumers that have had to shift their shopping habits due to COVID-19, it’s vital to have a partner that can react quickly and provide solutions that can be flexible and agile.
“More than ever, retailers are working to get every element right across their ecommerce operation to serve new online customers and keep in-store customers coming back. The report notes that order management is particularly important for retailers that operate both brick and mortar stores as well as online shopping, and Kibo’s modern design provides the solution that can help those retailers have as much insight and control as purely digital retailers, which we are also proud to serve,” said Sheik.
About Digital Commerce 360 Research
At Digital Commerce 360 Research, our goal is to provide data and information about ecommerce that helps retail companies, investors and technology providers prosper.
The team tracks hundreds of metrics on thousands of online retail companies around the world, including such sought-after data points as web sales and traffic, conversion rates, average order value and key technology partners used to power their ecommerce businesses. We sell this data in its raw format in our multiple online databases, and we dig deeply into these numbers to help inform our 30+ exclusive analysis reports we publish each year on key ecommerce topics, including online marketplaces, cross-border ecommerce and omnichannel retailing. In-depth, data-focused reports are also available on key categories of online retail like apparel, housewares, food and luxury. We also have a robust custom research department, which provides tailored research products—in-depth reports, exclusive surveys, raw data pulls and other products—for top retail companies, consultants, financial analysts and technology companies.
Kibo is the only extensible, unified commerce platform that delivers personalized, omnichannel experiences. The platform combines AI-driven personalization from industry leaders Monetate and Certona, omnichannel commerce, and enterprise-grade order management. Global clients like Office Depot, Taco Bell, and Patagonia rely on Kibo’s API-first, microservices architecture to support a wide range of commerce strategies, including headless commerce, that meet high growth goals and customer expectations.