Kore.ai, a leading conversational AI platform provider, today announced that former Citigroup Chief Administrative Officer (CAO) Daniel (Don) Callahan has joined its Board of Directors as a strategic advisor and independent board member with immediate effect.
“Don Callahan is a transformative leader with broad experience in driving strategic change across large global organizations, as well as dealing with multiple stakeholders in local and national governments and regulatory bodies,” said Kore.ai Founder and CEO Raj Koneru.
Mr. Callahan was a member of Citi’s Operating Committee, where he was responsible for a complex set of business and services spanning more than 100 countries, a multi-billion dollar operating budget and critical systems infrastructure including the bank’s cyber security initiatives. He retired from the global bank in December 2018.
Prior to joining Citi in 2007, he held senior positions in IBM Japan, Morgan Stanley, and Credit Suisse.
Mr. Callahan is an outside director of Tata Consultancy Services, Ltd. and WEX, Inc. (NYSE: WEX). He is chairman emeritus of the board of trustees of Manhattanville College, serves on the business committee of the Metropolitan Museum of Art, the board of the American Red Cross of Greater New York and as a fellow of the Foreign Policy Association.
Mr. Callahan joins Kore.ai’s board even as the company recorded 300% growth in bookings in 2018, with the addition of dozens of new Global 2000 enterprise customers. “We are delighted to welcome Don onto our board to advise us on how to create strategic value for global customers through cutting edge AI technology. Our deep-rooted vision of creating intelligent enterprises through conversational AI will be significantly strengthened with his leadership and experience,” said CEO Raj Koneru.
“Understanding and effectively employing conversational AI is essential to achieving digital transformation in global organizations,” said Mr. Callahan, “and I am excited to join with Kore.ai as it helps clients around the world deliver on its promise.”
Kore.ai is a market leading conversational AI partner for Global 2000 companies. It provides an enterprise-grade, end-to-end Conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across more than 30 different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs leveraging the power of enterprise chatbots.
Kore.ai has repeatedly won global analyst acclaim and was featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, IDC Innovators: Conversational AI Software Platforms 2018 and Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019.