Press release

Leading Digital Fraud Prevention Provider Kount Partners With Engage People to Protect Customer Loyalty Redemption Programs

Sponsored by Businesswire

a leading digital fraud prevention provider, and Engage
, a global loyalty platform, today announced a partnership
that will protect customer loyalty programs from fraud.

Customer accounts that store valuable information or currency, such as
loyalty points, are frequent targets of fraud. Account takeover attacks
have tripled over the last year, costing consumers more than $5.1
billion worldwide, according to the 2018 Identity Fraud Survey conducted
by Javelin Strategy & Research. Engage People will help its clients
counter this trend utilizing Kount’s advanced technology.

In the age of the customer, consumers expect frictionless interaction
when accessing loyalty accounts or they often take their business
elsewhere. By partnering with Kount, Engage People creates a welcoming
experience for legitimate customers and protects against individuals who
would commit fraud. Kount utilizes advanced machine learning as well as
device and account intelligence to analyze digital risk signals and
empower informed decisions, whether frictionless authorization,
reasonable challenge, or confident rejection.

Engage People’s solutions enable businesses to deliver personalized,
targeted loyalty campaigns with limitless redemption options on any
white label ecommerce website or at point of sale, in any currency. By
teaming with Kount, Engage People’s business and customer accounts are
protected against fraudulent transactions and account takeovers.

“We are committed to offering our customers the highest level of
security and iron-clad protection against fraud, and that is exactly
what Kount enables us to deliver,” said Len Covello, CTO at Engage
People. “With Kount, we have an ultra-secure technology platform that
separates us from the competition and allows us to deliver better
loyalty solutions. Kount is instrumental in helping us create a better
experience for organizations and their valued members, while providing a
frictionless experience for redeeming rewards.”

“When businesses like Engage People proactively protect accounts against
digital fraud and account takeover, they are investing in a top-notch
customer experience,” said Rich Stuppy, Chief Customer Experience
Officer at Kount. “Two elements – a frictionless experience plus one
free from fraud – are required to build consumers’ trust and loyalty.”

About Engage People, Inc.

Engage People is a leading loyalty service provider that has served the
global loyalty, recognition, and incentive communities for over 25
years. Headquartered in the Greater Toronto Area, with offices and
employees in Canada, Italy, and the USA, Engage People is a white label
technology incubator that delivers enterprise loyalty applications
across the globe.

About Kount

Kount’s award-winning digital fraud prevention solutions are used by
6,500 brands globally, helping them to reach their digital innovation
goals. Kount’s patented technology combines device fingerprinting,
supervised and unsupervised machine learning, a robust policy and rules
engine, self-service analytics, and a web-based case-management and
investigation system. Kount’s solutions stop fraud and increase revenue
for digital businesses, acquiring banks, and payment service providers.