Legacybox, the simple and safe mail-in solution for digitally preserving analog media, today announced it has promoted Jill McKay Wilson as the company’s first Chief Operating Officer (COO). Wilson is a seasoned strategic leader within the company, most recently serving as Legacybox’s Chief Marketing Officer (CMO) during an extended period of exponential nationwide growth.
“Since Jill’s hiring five years ago, she has helped Legacybox reach hundreds of thousands of families,” said Legacybox co-founders Nick Macco and Adam Boeselager. “Throughout that time, Jill’s value to Legacybox has continually evolved beyond marketing. She has taken on leadership of our design team, software and web development team, along with customer support. Each team has thrived under her leadership.”
“We believe Jill’s appointment to Chief Operating Officer will further solidify our standing as the nation’s leading direct-to-consumer digitization company and allow us to continually add to the more than 500,000 families Legacybox has helped,” Macco and Boeslager added.
As Chief Operating Officer, Wilson will oversee the Marketing, Design, Development, Customer Service and Human Resources departments. During her tenure as CMO, Legacybox was named one of “America’s Fastest Growing Companies” by Inc. Magazine with 1,075% growth. Wilson studied Marketing and Communication Design at Washington University in St. Louis and later received her MBA from Rockhurst University.
Legacybox was born in a garage as a labor-of-love by Macco and Boeselager. Today it has expanded into a three-acre, 52,000 square foot campus that is a temple to everything analog. The company has thrived largely aided by successful communication of how Legacybox makes it simple for all customers. Each Legacybox kit includes a step-by-step welcome guide, safety barcodes for every item and a pre-paid UPS® shipping label. Once it is filled, it is as simple as dropping Legacybox off at a UPS® location where it is shipped directly to the company.
Once it arrives on the company’s campus, Legacybox’s team of professionals digitizes each item by hand and provides personalized updates at each step of the process. When the full order is completed, customers receive their original media back, along with perfectly preserved copies of their choosing (thumb drive, the cloud or DVDs).
A testament to her diversified management skillset, Legacybox founders point out that with Wilson’s oversight and guidance, Legacybox customer service remains at or above 97% customer satisfaction rate.
For more on Legacybox, visit https://legacybox.com/.