Metrica, Inc., is proud to announce it has achieved certification to the internationally recognized standard ISO 9001:2015 for its Quality Management System (QMS). ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO). This independent assessment demonstrates Metrica’s unwavering commitment to quality and customer satisfaction, by establishing and implementing systems that enable the company to provide services that consistently exceed customer expectations.
About Metrica, Inc.
Established in 1984, Metrica, Inc., was established to provide broad-based, world-class professional services and support to government and corporate clients. Metrica, Inc. comprises three groups:
The International Group offers a global reach and offers custom solutions for clients; from providing unparalleled relocation services, logistical support, and global conference and event services, to providing housing, visa support, and transportation to US personnel overseas. Metrica’s highly developed network of subcontractors and affiliates covers customers in over 140 countries, including some of the most difficult operating locations in the world. Metrica, Inc. delivers quality solutions around the globe!
The Information Technology Group develops, deploys, and services a broad range of IT solutions and is a trusted partner in enabling some of the nation’s most vital missions.
The Professional Consulting Group provides in-depth management analyses including econometric analysis, human performance technology, business process reengineering, statistical analysis, and much more.
The external ISO inspection was conducted by Quality Systems Registrars, Inc. (QSR), the nation’s first accredited ISO 9000 registrar and a leading certification body. It covered all functions across the company and all aspects of its Quality Management System. Achieving ISO 9001:2015 confirms that Metrica’s operations meet customers’ needs and that it has all required QMS processes in place to deliver outstanding customer service consistently. This accreditation also supports Metrica’s commitment to pursuing continuous improvement. The ISO 9001:2015 accreditation further strengthens Metrica’s services offering and adds to the Company’s long list of achievements.
“We are extremely proud to be awarded certification to ISO 9001:2015 standards, recognizing the team’s hard work to establish highly effective and auditable company operating procedures. Our customers, stakeholders, and staff members can now feel even more confident in the services we provide, and be assured that we follow the highest international standards for quality management, including those followed by our customers who demand fully documented and readily traceable information. A great achievement and job well done to all involved.”
Dr. Bruce Dunson, President and COO