Puls, the venture funded startup that powers a network of service providers to deliver best-in-class, in-home services such as appliance repair, TV installation, mobile device repair and more, has today announced the appointment of Mitch Galbraith as the new Chief Executive Officer and a member of its Board of Directors. Galbraith succeeds Puls Co-Founder Itai Hirsch as CEO with Hirsch taking on the role of President & COO.
“Itai and the talented team at Puls have done a great job building the company into a position of strength,” says Gili Raanan, Partner at Sequoia Capital Israel. “They’ve cracked the nut on how to support service providers and deliver a better end-to-end experience to homeowners. They’ve also built a successful template to launch new service categories and new cities. Now the job is to put our foot on the gas and rapidly scale the business. Adding a top-notch business operator like Mitch to our team is a critical step in accelerating the process.”
“I am incredibly excited to join the Puls team to help realize the massive potential of this business,” adds Galbraith. “Like anyone responsible for the upkeep of a home, I have a deep appreciation for how difficult it can be to find quality service providers, get quotes, compare prices, schedule timely appointments, and ultimately get the job done right with someone to stand behind the work. Puls has simply built a better mouse trap that starts with focus on the service provider and supporting them with a technology platform that sets them up for success.”
A long-time executive of businesses across all stages of growth, Galbraith was most recently the EVP and GM of the Gaming and Entertainment division of j2 Global (NASDAQ: JCOM) where he was responsible for its IGN and Humble Bundle businesses. Prior to J2, Mitch was the COO and then CEO of comedy startup Funny Or Die. Earlier roles included COO at marketplace IfOnly, co-founder and CEO of streaming movie service FlickMe, CEO of local business review site Insider Pages, and head of business operations for Yahoo Small Business. Mitch received his MBA from the Stanford Graduate School of Business and a BA in Economics from the University of California at Davis.
About Puls: Puls was founded in 2015 and was originally focused on mobile device repair operating under the brand CellSavers. Since then the company has raised $93MM in funding from Sequoia Capital, Temasek, Viola, Samsung Next, and others; rebranded as Puls; and now operates a nationwide network of 5,000+ technicians in more than 50 markets. The Puls platform empowers each market’s top technicians to quickly and efficiently service more than 200 devices and appliances, including phones, TVs, dishwashers, garage doors, speakers, security systems, and a wide range of smart home systems.