Mobile Labs was presented with Bronze Stevie® Awards in two categories. The Mobile Labs Technical Support Group (TSG) was honored in the Customer Service Department of the Year – Computer Software – Up to 100 Employees category, while Will Greene was honored in the Front-Line Customer Service Professional of the Year – Technology Industries category in the 14th annual Stevie Awards for Sales & Customer Service on February 28th in Las Vegas.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
Mobile Labs’ TSG received a Stevie Award for its dedication to providing quality, personalized support that focuses on the customers. Mobile Labs’ Will Greene, a member of the TSG, is continuously praised for his in-depth technical knowledge and commitment to solving customer issues.
“Winning two Stevie Awards is a great honor for our team,” stated Mobile Labs President & CEO Dan McFall. “Our TSG and Will Greene work hard daily to maintain our CSAT score of 98 percent to 100 percent, which proves their dedication to customer care and satisfaction.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About Mobile Labs
Since the first install in 2012, Mobile Labs remains the leading supplier of in-house mobile device clouds that connect remote, shared smartphones and tablets to Global 2000 mobile web, gaming, and app engineering teams. The company’s patented GigaFox™ is offered on-premises or hosted, and solves mobile device sharing and management challenges that arise during development, debugging, manual testing, and automated testing. A pre-installed and pre-configured Appium server with custom tools provides “instant on” Appium test automation. GigaFox enables scheduling, collaboration, user management, security, mobile DevOps, and continuous automated testing for mobility teams spread across the globe and can connect cloud devices to an industry-leading number of third-party tools such as XCode, Android Studio, and many commercial test automation tools. For more information please visit www.mobilelabsinc.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.