Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed mortgage tech veterans Tim Von Kaenel as Chief Innovation Officer and Shawn Stroud as Director of Information Security. These hires, the second in a series by new CEO Dan Sogorka, who joined in March, accelerate Sagent’s vision to remake loan servicing and homeownership from the consumer perspective.
Sagent, which powers the homeownership and consumer lending experience for 12 million borrowers and growing, enables large banks and lenders to give America’s borrowers the same bank-on-your-phone experience they get in every other aspect of their lives.
“Tim and Shawn know loan servicing must help homeowners protect their largest assets and must help servicers protect the value of MSRs,” said Dan Sogorka. “Their experience, energy, and grit will help America’s top servicers modernize homeowner engagement and education while keeping America’s housing system safe.”
As chief product officer for America’s fifth largest retail mortgage lender LoanDepot as well as point of sale leader Cloudvirga, Von Kaenel helped usher in the digital mortgage era by bringing push-button, phone-based simplicity to mortgage originations. In this newly created role of Chief Innovation Officer, Von Kaenel will drive Sagent’s product vision and M&A to bring that same consumer sensibility to scale mortgage servicing.
“Homeowners must be able to manage their entire homeownership lifecycle themselves, plus get smart human advice whenever they want,” said Von Kaenel. “After being on the front lines of modernizing originations, it’s a natural progression to expand this vision to servicing. Sagent is the right company with the right resources for us to deliver this vision to servicers.”
Stroud joins Sagent with 25 years of mortgage information security experience, most recently from Computershare, a giant in mortgage compliance and other technical services.
“As a servicing system of record, Sagent must keep America’s largest financial institutions secure and in real-time compliance with real-time policymaking,” said Stroud. “This requires a world-class team with scale security and compliance resources. I’m proud to join Sagent’s innovation, engineering, and policy teams to keep servicers, homeowners, and the American housing system safe.”
Sagent modernizes the lending and homeownership experience for servicers and consumers. Servicers use our flexible, scalable, and configurable solutions to engage borrowers and earn customer loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles. Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. Visit www.sagentlending.com to learn more.