Press release

Navigant Research Names Amazon and Google the Leading Smart Home Solution Providers

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A new Leaderboard Report from Navigant Research names Google and Amazon as the leading smart home solution providers. The report examines the strategy and execution of 15 smart home solution providers.

The smart home has the potential to revolutionize the way we interact with technology. Smart homes not only respond to and anticipate consumer needs based on learned lifestyle patterns and real-time interactions but also bring benefits to vendors and service providers looking to the smart home to mitigate threats to traditional business models. Click to tweet: According to a new Leaderboard report from @NavigantRSRCH, Amazon and Google are the leading smart home solution providers.

“Amazon’s introduction of its Echo devices in 2014 has had an unprecedented effect on the smart home market and the company has yet to slow down, though it now faces challenges around user experience and privacy, as well as more intense competition,” says Paige Leuschner, senior research analyst at Navigant Research. “Google’s similar launch of its Google Home device nearly 2 years later leaves the company trailing Amazon, but that has not deterred Google from catching up and affecting the market.”

Competition in the smart home market is fierce, with a range of companies vying for a leading role. Large tech incumbents, startups, and service providers with an existing residential footprint are all moving into the market in order to better engage and retain customers, increase satisfaction, and generate new revenue streams.

The report, Navigant Research Leaderboard: The Smart Home, reflects the variety and weight of competitors engaged in the smart home market. It examines 15 smart home solutions providers offering comprehensive smart home solutions that include a combination of hardware, software, and services. These players are rated on 10 criteria: vision, go-to market strategy, interoperability, product portfolio, geographic reach, sales and marketing, solution performance, data privacy and security, pricing, and staying power. Using Navigant Research’s proprietary Leaderboard methodology, vendors are profiled, rated, and ranked with the goal of providing an objective assessment of their relative strengths and weaknesses in the global smart home market. An Executive Summary of the report is available for free download on the Navigant Research website.

About Navigant Research

Navigant Research, the dedicated research arm of Navigant, provides market research and benchmarking services for rapidly changing and often highly regulated industries. In the energy sector, Navigant Research focuses on in-depth analysis and reporting about global clean technology markets. The team’s research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of clean, intelligent, mobile, and distributed energy. Additional information about Navigant Research can be found at

About Navigant

Navigant Consulting, Inc. is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the firm primarily serves clients in the healthcare, energy, and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

* The information contained in this press release concerning the report, Navigant Research Leaderboard: The Smart Home, is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.