Navis
a part of Cargotec
Corporation and provider of operational technologies and services
that unlock greater performance and efficiency for the world’s leading
organizations across the shipping supply chain, today announced the
launch of Navis
360 Managed Services. Tapping into Navis’ extensive expertise at
container terminals globally, the offering provides subscription-based
services around key areas of TOS success, including monitoring,
upgrades, application management and operational review. These new
services are designed to enhance customers’ experience and long-term
success with N4 and related Navis products.
As part of a more holistic approach to working with terminals, Navis
launched Navis 360 Managed Services with the goal of helping customers
make the most of their terminal investments. By providing a suite of
offsite services at attractive and predictable pricing, Navis 360
Managed Services provide valuable support for N4 TOS implementations,
terminal IT Infrastructure management and business intelligence and
analytics. Customers can leverage Navis’ global expertise and technology
resources, freeing up limited onsite resources to focus on the business
of running their terminals.
“With Navis’ many years of experience at virtually all types of
container terminal operations around the globe, we’ve seen it all and
have done it all—from the routine to the seemingly impossible. While
some terminals have extensive teams dedicated to TOS implementations and
ongoing TOS management and optimization, many others do not. Navis 360
Managed Services was developed for customers with a strong desire and/or
need to tap more deeply into Navis’ expertise and staffing resources to
ensure they are getting the most from their terminal investments,” said
Christian Weinbrenner, Vice President Global Professional Services at
Navis.
Through Navis Enterprise Services and Navis 360 Managed Services,
terminals can save money by offloading routine IT and operations tasks
to Navis, filling staffing gaps for difficult-to-find IT jobs, so
terminal employees can focus on more strategic work. Additionally, Navis
360 Managed Services will allow terminals to take advantage of Navis’
expertise with access to experts, product management and engineering
teams, and will allow customers to use monitoring, diagnostic and
automated testing tools not available elsewhere.
Offerings within Navis 360 Managed Services include:
-
Monitoring and Diagnostics – Through remote monitoring of N4
systems and related environments, Managed Services proactively
diagnose, alert customers and resolve potential problems through log
review and diagnosis. Monitored areas include N4 databases, N4
services, overall IT Infrastructure, and key N4 TOS subsystems. -
Update and Patch Services – Navis Upgrade Managed Services
include test review, automation, and execution, groovy extension
validation, stress testing and other support to help make upgrades
successful. -
Application Management – For customers needing 2nd level
support for their N4 TOS, EDI administration, configuration
management, or reports and BI management, Navis provides predictable
and repeatable resources to help complement onsite capabilities.
Future plans for the service include an N4 application service for
database services and operations monitoring for analysis and tuning.
For more information visit www.navis.com.
About Navis, LLC
Navis, a part of Cargotec Corporation, is a provider of operational
technologies and services that unlock greater performance and efficiency
for the world’s leading organizations across the shipping supply chain.
Navis combines industry best practices with innovative technology and
world-class services to enable our container terminals and carriers
alike to streamline their ocean supply chains and better collaborate
together, transforming how goods are efficiently delivered. Whether
tracking cargo through a port, automating equipment operations, or
managing multiple terminals through an integrated, centralized solution,
Navis provides a comprehensive set of solutions to optimize terminal
performance, vessel performance and cloud-based collaboration that
drives transparency, efficiency and profitability to a network of ocean
carriers and terminal operators. www.navis.com
About Cargotec Corporation
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a
better everyday with its leading cargo handling solutions and services.
Cargotec’s business areas Kalmar, Hiab and MacGregor are pioneers in
their fields. Through their unique position in ports, at sea and on
roads, they optimise global cargo flows and create sustainable customer
value. Cargotec’s sales in 2018 totalled approximately EUR 3.3 billion
and it employs around 12,000 people. www.cargotec.com
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