As COVID-19 remains prevalent around the world, terminals have had to adapt their business strategies to meet the challenges brought on by the pandemic, according to industry research done by Navis, a part of Cargotec Corporation, the provider of operational technologies and services that unlock greater performance and efficiency for leading organizations throughout the global shipping industry. Navis surveyed over 165 customers across the globe and explored the impact terminals are seeing during COVID-19, the top concerns they are facing and how technology is playing a role in the shift to remote operations.
According to the report, due to COVID-19, 89% of respondents are seeing a moderate or greater impact on their business, causing the need to adapt their operational strategies to the changing landscape. As terminals are shifting their operations, safety on site (26%) and planning and managing a remote workforce (16%) were cited their top concerns. The need for remote solutions to continue operations successfully were universally accepted across the board.
Due to the need for terminals to support a remote workforce able to coordinate effectively with essential on site staff, all at an accelerated pace, they are leveraging technology to make a smoother transition for their operations and employees. Respondents noted they already had some roles being performed off-site including, vessel (26%), yard (19%) and stowage (16%) planning, but were interested in moving other operations roles virtual. As a Navis customer, 57% of respondents felt well prepared to handle those rapid shifts in operations.
“These are unprecedented times for our customers and the industry as a whole,” said Andy Barrons, Chief Strategy Officer at Navis. “At Navis, we are providing a suite of services to support our customers and manage their operations and IT eco-system remotely and handle their day-to-day performance seamlessly. Our customers are rising to the occasion to keep cargo moving safely and adapt as business needs continue to change.”
About Navis, LLC
Navis, a part of Cargotec Corporation, is a provider of operational technologies and services that unlock greater performance and efficiency for the world’s leading terminal operators and ocean carriers. Navis combines industry best practices with innovative technology and world-class services to enable our customers to maximize performance and reduce risk. Whether tracking cargo through a port, automating equipment operations, or managing multiple terminals through an integrated, centralized solution, Navis provides a holistic approach to operational optimization, providing customers with improved visibility, velocity and measurable business results. www.navis.com
About Cargotec Corporation
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec’s business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimize global cargo flows and create sustainable customer value. Cargotec’s sales in 2019 totaled approximately EUR 3.7 billion and it employs around 12,500 people. www.cargotec.com