Press release

New JDA and EFT Report Finds Labor Shortage and Visibility Needs are Driving Technology Investments in Artificial Intelligence

Sponsored by Businesswire

Software, Inc.
, in tandem with eyefortransport (EFT), today
released findings from its annual survey of three partner groups across
the supply chain: logistics providers; retailers, manufacturers and
distributors, and technology providers. The JDA
& EFT 2019 Global Logistics Report
reveals that technology
continues to hold supply chains in its grasp. Artificial intelligence
(AI), machine learning (ML), robotics and control towers are seeing
rapidly increasing adoption for enhanced real-time visibility,
predictive analytics, customer satisfaction and more.

Labor shortage and retention will drive investment in AI/ML technology

The new survey reveals that competition for labor among third-party
logistics (3PL) providers and retailers is unprecedented. 72% of
respondents in logistics and 66% in retail, manufacturers and
distributors indicated that they have suffered labor-related disruptions
to their operations in the past 24 months. In all sectors, the
overwhelming response to mitigate this risk is through training and
adoption of technology.

“The labor shortage is especially challenging in the trucking industry
because of the lack of drivers and alternate infrastructure,” said
ElMarie Hugo, senior director, Industry Strategy, JDA. “We expect to see
an acceleration in the speed of adoption of AI and autonomous vehicles.
Companies are already placing their orders for autonomous vehicles,
which has in turn sparked competition among the manufacturers, like
Tesla, OTTO and Mercedes-Benz, who are all raising the stakes in this
‘futuristic reality.’”

Visibility is driving data sharing collaboration between supply chain

As supply chains become increasingly global and complex, all three
groups surveyed are turning to data sharing collaboration to increase
visibility. Most respondents, including 88% of logistics providers, 87
percent of retailers, manufacturers and distributors and 74 percent of
technology providers, identified visibility as the biggest reason for
such collaboration.

“It is no longer enough to be reactive to events that disrupt supply
chains,” said Nicholas Stylianou, Project Director, eft. “New tools,
leveraging the power of AI and ML can now predict disruptive events as
far as four plus weeks into the future. Players who fail to adopt this
technology will find themselves trapped in a data ice age as customers
seek out partners with superior predictive capabilities embedded in
their solution platforms.”

JDA and EFT are at the 3PL & Supply Chain Summit in Atlanta, June 10-12,
in booth #13 where attendees can access the 2019 Global Logistics
Report. JDA will also be showcasing its moonshot – the Autonomous Supply

Survey Methodology

EFT surveyed 533 supply chain executives from logistics providers,
manufacturers, retailers and technology solution providers.

Additional Resources:

Tweet this: AI,
ML and robotics are no longer buzz words. Learn why in the 2019 Global
Logistics Report from @JDASoftware and @eyefortransport:

About JDA Software, Inc.

JDA Software offers the leading supply chain management (SCM) platform
powered by artificial intelligence (AI) and machine learning (ML). JDA’s
leading cloud solutions manage supply chains from end-to-end, spanning
supply chain and retail planning, execution and delivery. Using JDA’s
comprehensive SCM platform and its broad partner ecosystem, customers
can better predict and shape demand, transform product delivery, fulfill
more intelligently, grow revenue and profits, and deliver superior
customer experiences. JDA’s proven solutions power an Autonomous Supply
Chain™for 4,000 of the world’s leading companies including
75 of the top 100 retailers, 77 of the top 100 consumer goods companies,
and 8 of the top 10 global 3PLs. Running JDA, you can plan to deliver.

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Any trade, product or service name referenced in this document using the
name “JDA” is a trademark and/or property of JDA Software Group, Inc.