Healthcare, Inc. (NASDAQ: NXGN), the leading provider of
ambulatory-focused technology solutions, announced today that NextGen®
Enterprise Practice Management (PM) solution earned top scores in the
KLAS Practice Management (11+ Physicians) 2019 performance report.
Customers praised NextGen Enterprise PM, designed to optimize financial
and administrative workflows, for “significant support and usability
improvements” with 50% of large-practice customers (organizations with
more than 76 physicians) reporting “high” satisfaction – the most among
measured vendors. Additionally, customers recognized the solution for
helping drive positive financial outcomes.
“Our mission is to empower the transformation of ambulatory care by
delivering innovative solutions and quality support to help providers
achieve their practice imperatives,” said Rusty Frantz, NextGen
Healthcare president and CEO. “This industry recognition affirms that
our practice management solutions deliver unmatched value for increased
revenue capture along with an enhanced patient experience.”
The KLAS report – compiled using data from websites, industry reports
and interviews with thousands of operations and financial professionals
in healthcare – provides insight on top-level differences in Practice
Management vendor performance.
NextGen Enterprise PM users consistently reported measurable success,
citing positive impacts on revenue, patient engagement and productivity.
The company’s culture and highly visible engagements from its executive
leadership team were noted as key factors for improved vendor-client
relationships and overall user satisfaction. In fact, in just one year,
client satisfaction with NextGen Enterprise PM increased by 5.5% – which
led to the solution being named Best in KLAS in 2019 for midsize
Cherokee Health Systems, a Federally Qualified Health Center, is a
source of support for the underserved and general population in 13
counties in Tennessee. With over 200 providers, it provides integrated
care at 24 rural and urban clinics and on-site and telehealth services
to area school systems. Cindy O’Keefe, Director of Patient Accounting,
relies on NextGen Enterprise PM to help fill the center’s diverse needs.
“The previous practice management system was unable to manage our
variety of programs and plans, or the daily multiple encounters with
payers and patients. Since 2008, NextGen Enterprise PM has shouldered
the challenges our providers and specialists face, enabling a
collaborative environment and the ability to better serve our
communities through improved administrative flow and financial
management,” said O’Keefe.
Clients interviewed noted that their positive working relationships with
NextGen Healthcare executives contributed to their favorable opinion
about the organization and its PM solution. Many clients reported that
they feel NextGen Healthcare leadership is invested in the success of
their practice. And customers applauded NextGen Healthcare’s support
team for being “knowledgeable, responsive and empowered to solve
To learn more about NextGen’s Enterprise PM solutions, please visit https://www.nextgen.com/products-and-services/practice-management.
About NextGen Healthcare, Inc.
NextGen Healthcare provides a range of software, services, and analytics
solutions to medical and dental group practices. The company’s portfolio
delivers foundational capabilities to empower physician success, enrich
the patient care experience, and enable the transition to value-based
healthcare. Visit www.nextgen.com
for additional information.
KLAS is a data-driven company on a mission to improve the world’s
healthcare by enabling provider and payer voices to be heard and
counted. Working with thousands of healthcare professionals, KLAS
collects insights on software, services and medical equipment to deliver
reports, trending data and statistical overviews. KLAS data is accurate,
honest and impartial. The research directly reflects the voice of
healthcare professionals and acts as a catalyst for improving vendor
performance. To learn more about KLAS and its insights, visit www.KLASresearch.com.