Press release

Nimble Named Sales Intelligence Market Leader and #1 in Small Business Customer Satisfaction by G2 Crowd

Sponsored by Businesswire

the Simple, Smart CRM for Office 365 and G Suite today
announced that it has been named the top Sales Intelligence Software
Tool for Small Business Satisfaction and overall Market Leader for the
sixth consecutive year by G2
(the world’s leading business software reviews platform).

Nimble has been named Sales Intelligence Leader based on receiving the
highest Customer Satisfaction scores in all small business sales
intelligence categories (according to verified user reviews) and having
a large market presence. Nimble is also recognized as a Market Leader
for small
business CRM
and email tracking.

Most Loved Sales Intelligence Tool
Ninety seven percent of
Office 365 and G Suite users rated Nimble 4 or 5 stars for
providing data and insights that help salespeople find new opportunities
and take advantage of them. Specifically, Nimble earned top scores for
small business teams in the following categories:

  • Most Implementable, based on deployment and implementation
    data. Users report an average of 12 days to go-live, versus the
    27-day category average. They also report a 78 percent user
    adoption rate
    , vs. 66 percent reported for the category overall.
  • Best Relationship Tool, based on ease of doing business with,
    quality of support, and likelihood-to-recommend data. Users said they
    would be likely to recommend Nimble at a rate of 92 percent.
  • Best Results, based on estimated return on investment and meets
    requirements data. Average ROI for Nimble is six months, versus
    10.1 months for the category average.
  • Best Usability, based on ease of use, ease of administration,
    and adoption data. Nimble earned a 9.02 usability score, versus
    8.1 percent for the category average.

“We are grateful to the hundreds of Nimble customers who continue to
share their experiences using Nimble to improve the quality and quantity
of sales leads and access data and insights needed to take advantage of
said Nimble CEO Jon Ferrara. “Regardless of whether
customers use Nimble as a stand-alone CRM with in-the-box enrichment or
as a sales intelligence tool for their existing CRM system, Nimble has
been instrumental in helping teams and individuals drive business
opportunities and close deals more effectively to propel rapid growth.”

“Nimble gave me game-changing information on a contact I was about to
meet with,”
said Anthony Miller, CEO of IT consultancy
and services firm Wot-Link.
“In addition to being the CIO, I found out the contact was also the
CEO and one of the owners, sat on several boards, and ran a nonprofit. I
walked into that meeting much more prepared knowing I was meeting with a
critical decision maker. Nimble gave me that insight I wouldn’t have
known otherwise.”

Nimble minimizes the amount of research our sales reps have to do so
they can focus on making productive connections
,” said Brad Banyas,
His SaaS communications management company is using Nimble to enrich
Salesforce contacts. “We estimated saving about 10 hours a week by
using Nimble.”


Sales intelligence software – helps companies use internal and
external data to increase sales and improve sales processes. Companies
use sales intelligence software to improve the quality and quantity of
sales leads by using data to find new opportunities and provide
salespeople with the information they need to take advantage of them.
This type of software is used by marketing and sales executives to
define and implement sales strategies based on their data combined with
external data in their CRM software such as lists of prospects,
databases of contacts, etc.

ABOUT NIMBLE – Nimble is the leading global provider of simple,
smart CRM for small business teams using Office 365 or G Suite. It
combines the strength of traditional CRM, classic contact management,
social media, sales intelligence, pipeline management, and marketing
automation into one powerful relationship management platform that
delivers valuable company and contact insights – everywhere you work.
Nimble has been named “Market Leading CRM for Customer Satisfaction and
Ease of Use” and CRM
Market Leader by G2 Crowd in Spring 2019
for the eighth consecutive
year, CRM
Watchlist Winner
for three consecutive years, #1
Sales Intelligence Tool for Customer Satisfaction by G2 Crowd
the eighth consecutive time, and users’ choice award winner by Fit
Small Business
. Try
Nimble’s 14-day free trial
today. For more information, visit