Press release

Nordis Technologies Tapped by Auto Loan Provider SAFCO to Deliver CCM Technology to Improve Customer Communications and Boost Digital Engagement

Sponsored by Businesswire

, an innovative customer communications management and
payment technology solutions company, announced today that Southern
Auto Finance Company, LLC
(“SAFCO”), a national auto finance
company, will implement its Expresso®
customer communications management (CCM) system to create and distribute
more than 30,000 individualized digital and mailed account statements
and other customer correspondence every month.

Florida-based SAFCO, a preferred non-prime auto lender to some of the
largest U.S. dealer groups, chose Nordis following a national search for
a CCM and mail services provider. “Nordis offered us the best, most
flexible platform to improve connectivity with all our customers,” said
George B. Fussell, founder, CEO and president of SAFCO. “We are seeing
huge demand for digital communications, and Nordis offers robust
omnichannel options, along with a sterling reputation for innovation and
customer service.”

Leveraging technology such as Expresso is part of SAFCO’s larger
strategy to make operations more efficient as it enhances service to its
growing customer base and enters new markets. Nordis is helping SAFCO
streamline its compliance communications including adverse action
letters and personalization efforts for monthly loan statements and
welcome letters through:

  • Expresso Archive, which provides real-time access to customer records
    and the ability to determine which documents are preserved and for how
  • Dynamic messaging capabilities to add relevant marketing and other
    personalized content to statements and letters.
  • The ability to quickly update disclosures and make other document
    changes using CCM best practices including a centralized content
  • Reporting features for easily tracking file processing results, return
    mail, email delivery results and other key metrics.
  • Seamless integration into Nordis Print&Mail
    production services for a secure, end-to-end solution that simplifies
    the entire communications process.

“We are thrilled that SAFCO chose Nordis as its CCM and mail services
provider,” said Ronnie Selinger, founder, CEO and president of Nordis
Technologies. “With Expresso, SAFCO can offer customers more choice in
how they receive and view communications, greatly improving the customer

The flexibility and speed to engage is especially important during
emergencies, such as a hurricane, Fussell noted. “Following a natural
disaster, we want to be able to quickly communicate with our customers
who are affected, giving them more time and options to pay their monthly
auto finance bill,” he said.

About Nordis Technologies

Nordis Technologies is a leader and innovator in providing technology
solutions to solve customer communications management and payment
challenges. With Nordis’ patent-pending, cloud-based Expresso
application and product suite, including ExpressoPay and ExpressoWallet,
businesses can quickly and efficiently create and manage critical print
and digital communications and payments. Nordis delivers an end-to-end
solution, with state-of-the-art document production facilities that
produce and mail paper communications managed through Expresso.
Privately held Nordis Technologies is based in Coral Springs,
Florida. For more information, visit