NTT DATA Services, a recognized leader in global technology services, today announced the company won a five-year contract with the State of Oklahoma to improve its employee experience by deploying, managing and supporting end-user computing devices for the Oklahoma Office of Management and Enterprise Services (OMES).
NTT DATA aims to increase efficiency and uniformity for employees by delivering a Device-as-a-Service solution that modernizes the State’s service desk and field services. NTT DATA will also provide installation and ongoing service in collaboration with OMES that allows management and visibility of IT, while leveraging a continuous improvement model to foster innovation and agility.
“By optimizing operations and redesigning the employee experience, NTT DATA will help manage risks, control costs and minimize service disruptions for State employees,” said Chris Merdon, SVP, Public Sector, NTT DATA Services. “Many state agencies struggle with similar challenges, but the State of Oklahoma serves as a guide for how to empower your workforce and achieve better outcomes for your employees, as well as your citizens.”
NTT DATA, which was recently recognized as a Leader in Managed Workplace Services by Gartner, will work directly with the State’s management workflow to automate service and incident requests. In addition, NTT DATA will set aside a portion of paid invoices to co-invest with OMES on innovative, transformational initiatives that support employees and the agency’s role in providing IT services to State agencies.
NTT DATA Services has more than 3,000 professionals in the U.S. serving federal, state and local governments, and other public sector clients. To learn more about the company’s dynamic workplace offering, which supports approximately 4.4 million users with service desk, field services and workplace services, visit NTT DATA’s website.
About NTT DATA
NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 120,000+ professionals in more than 50 countries, and NTT, a partner to more than 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.