With the release of the KLAS: Implementation Leadership 2020 report, S&P Consultants has again been recognized by verified clients for excellence in Cerner implementation that “consistently help[s] clients hit the ground running.”
To assemble the report, KLAS talks to verified client organizations to gather insight on their implementation experiences with a variety of vendors and how well those vendors achieve the desired objectives.
“The ramp-up of KLAS acknowledgement—especially in a year like 2020—is very gratifying,” said Andy Splitz, President and CEO of S&P Consultants. “In order for any client to express an opinion in the KLAS report, they must demonstrate actual engagements and metrics. So, for many people, these reports, deservedly, represent a pretty good snapshot of objective reality. Over the past 3 or 4 years, I’ve watched the comments about our S&P Consultants team steadily swell—both in the number of clients who are willing to take the trouble to report on us, and the kinds of complimentary things they are saying about our teams.”
As part of KLAS’s research, candid and anonymized feedback from confirmed S&P clients is collected. S&P Consultants earned all A and A+ grades across all measured vectors: Loyalty, Operations, Services, Relationship, and Value. 100% of interviewed clients reported high satisfaction with their engagement, calling S&P’s consultants “true experts.”
Some client comments from the most recent report1:
“We extended our contract with S&P Consultants because they exceeded our expectations.”
–Manager Jun 2020
“S&P Consultants helped with the scope and design, and they were also very fluid. We needed to do the project within a short time frame, and the firm asked great questions so that we could come in on time and under budget.”
–VP Oct 2019
Earlier, in February 2020, S&P took a #3 slot in KLAS’s “Top Overall IT Services Firm Rankings.”
About S&P Consultants
S&P Consultants makes Cerner/HIT work in the real world of hospitals, labs, and physician networks. Our team of IT veterans, clinicians and revenue cycle specialists—guided by a clear set of core values—fills a critical gap between vendors and in-house organizations. S&P Consultants enjoys a 25-year reputation for “doing the right thing” in healthcare IT, facilitating realistic interactions among all parties in HIS implementations. Their InTegrity℠ approach provides a solid “genetic roadmap” and adaptive framework to organizations looking to assure the success of complex projects.
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com
1 – Selected commentary collected about S&P Consultants from the 2020 report. © KLAS 2020 visit https://klasresearch.com for a complete view.